Practice Administrator- Wound Center Raleigh Campus

Duke University; Raleigh (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Duke Health is seeking a Practice Administrator for the Wound Center Raleigh Campus to provide strategic, operational, and financial leadership across multiple ambulatory clinics. You will partner with physician and APP leaders to optimize operations, ensure budget alignment, and drive service excellence across all sites.

The role requires five years in ambulatory or hospital operations with leadership experience, a healthcare-focused degree, and strong regulatory knowledge to sustain

Qualifications

• Leadership across multiple ambulatory sites.
• Strong financial stewardship and budgeting experience.
• Knowledge of regulatory standards and accreditation processes.
• Ability to drive improvements and change across clinics.
• Excellent written and verbal communication skills.

Responsibilities

• Provide operational leadership for multiple ambulatory clinics.
• Collaborate with physician and nursing leadership to optimize operations.
• Develop and monitor budgets, payroll, capital, and operating costs.
• Recruit, develop, and evaluate clinic and administrative leaders.
• Lead standard work processes and performance improvement projects.
• Ensure regulatory compliance and patient safety across sites.

Skills

Multi-site leadership

Ambulatory operations

Financial management

Regulatory compliance

Change management

Education

Bachelor's degree in healthcare administration

Master's degree preferred

Job description

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Practice Administrator- Wound Center Raleigh Campus

Work Arrangement:

Requisition Number: 276089

Regular or Temporary: Regular

Location:

Raleigh, NC, US, 27710

Date: Oct 14, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Job Summary

The Practice Administrator provides strategic, operational, and financial leadership for multiple ambulatory clinic locations within an assigned service area. Clinics under the Practice Administrator's leadership meet defined criteria for scope based on FTE count, patient volume, clinical complexity, and operational footprint. The Practice Administrator ensures high-quality patient care, financial sustainability, and operational efficiency across all assigned locations. This role partners with physician and advanced practice provider leadership, Nurse Managers, Clinic Managers, and the Ambulatory Operations Director to drive service line performance and align operations with DUHS goals, regulatory standards, and patient experience expectations.

Work Performed

Provide overall operational leadership and administrative oversight for multiple ambulatory clinics, ensuring alignment with service line and DUHS strategic goals. Partner with physician, APP, and nursing leadership to optimize clinical operations, patient access, and care quality across all sites. Develop, manage, and monitor clinic budgets, including payroll, capital, and operating expenses; implement strategies for cost control and revenue growth. Oversee recruitment, selection, development, and evaluation of administrative and clinical leaders (Clinic Managers, Nurse Managers) within assigned clinics. Lead the implementation of standard work processes, performance improvement projects, and patient experience initiatives across all locations. Monitor compliance with all regulatory, accreditation, safety, and infection control requirements across assigned clinics. Analyze operational and financial performance data; develop and execute action plans to address identified gaps or opportunities. Serve as liaison between assigned clinics and service line, system leadership, and external partners; represent clinics in system-level initiatives. Coordinate operational support for providers, ensuring appropriate resource allocation, clinic infrastructure, and operational readiness.

Knowledge, Skills and Abilities

Strong leadership and strategic management skills in a multi-site environment. Comprehensive knowledge of ambulatory operations, financial management, and regulatory compliance. Ability to lead through influence and foster collaboration across multiple disciplines. Proven skills in budget development, performance improvement, and change management. Strong analytical and decision-making abilities. Excellent written and verbal communication skills.

Level Characteristics

Strong leadership and strategic management skills in a multi-site environment. Comprehensive knowledgeof ambulatory operations, financial management, and regulatory compliance. Ability to lead through influence and foster collaboration across multiple disciplines. Proven skills in budget development, performance improvement, and change management. Stronganalytical and decision-making abilities. Excellent written and verbal communication skills.

Education

Bachelor's degree in healthcare administration, nursing, business, or relatedfield required. Master's degree in healthcare administration, nursing, business, or related field preferred.

Experience

Minimum of five years of progressively responsible experience in ambulatory or hospital operations, with at least two years in a leadership role managing multiple clinic or departmental locations. Experience in ambulatory or outpatient clinic operations preferred.

Degrees, Licensures, Certifications

Minimum of five years of progressively responsible experience in ambulatory or hospital operations, with at least two years in a leadership role managing multiple clinic or departmental locations. Experience in ambulatory or outpatient clinic operations preferred.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.