PR Manager, Foundational Services, AWS Technology Services PR

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 84,000 - 147,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a communications professional to drive awareness of foundational services—compute, storage, and networking—through proactive media relations and always-on storytelling from the San Francisco area.

You will work with product, engineering, and marketing teams to translate roadmaps into compelling narratives, while preparing executives for press interactions and major events. This role focuses on innovation, customer stories, and industry trends.

Qualifications

• 5+ years of professional communications or public relations experience.
• Bachelor's degree required.
• Experience with B2B technology/enterprise messaging is preferred.
• Experience conveying complex tech concepts to diverse audiences.

Responsibilities

• Develop proactive communications strategies for AWS foundational services and related technologies.
• Build relationships with technology and business reporters; serve as primary media contact for your portfolio.
• Create and execute always-on media programs educating press on service capabilities, customer adoption, and innovation.
• Identify stories including customer successes and industry trends.
• Partner with product, engineering, and marketing to translate roadmaps into communications opportunities.
• Support executives with communications strategies, media prep, and spokesperson readiness for events.
• Plan and execute communications programs for major product launches including re:Invent.
• Flex across multiple service areas as priorities shift.

Skills

Public relations

Media relations

B2B tech communications

AI/ML familiarity

Executive communications

Education

Bachelor's degree

Job description

As part of the AWS Communications team, you will drive awareness of AWS foundational services and technologies—compute, storage, and networking—that have made AWS the world's most comprehensive and broadly adopted cloud. You will develop and execute always‑on programs focused on educating reporters on key services, while also creating opportunistic storytelling that demonstrates how AWS continues to innovate on behalf of customers. The role involves diving deep into specific technology areas to showcase emerging technologies and innovations that differentiate AWS from other providers.

Key job responsibilities

• Develop and manage proactive communications strategies for AWS foundational services such as Amazon EC2, Amazon S3, networking, containers, serverless, and related technologies.
• Build and maintain relationships with key technology and business reporters; serve as a primary point of contact for media inquiries related to your portfolio.
• Create and execute always‑on media programs that educate the press on service capabilities, customer adoption, and differentiated innovation.
• Identify and develop compelling stories that go beyond product announcements—including customer success narratives, industry trends, and behind‑the‑scenes technology innovation.
• Partner closely with product, engineering, and marketing teams to understand technology roadmaps and translate them into communications opportunities.
• Support senior executives with communications strategies, media preparation, and spokesperson readiness for press interactions and industry events.
• Plan and execute communications programs for major product launches, including announcements at re:Invent and other AWS events.
• Flex across multiple service areas as priorities shift, demonstrating versatility and the ability to quickly ramp on new technical domains.

A day in the life

You spent equal time during the day coming up with compelling story angles that align without broader priorities, work across subject matter experts on the Product Marketing and Product Management teams to mine for supporting data and anecdotes, prepare spokespeople, only to be interrupted with a reactive request you need to prioritize due to a pressing deadline.

About The Team

The AWS Global Communications team tells stories that make AWS impossible to ignore. We turn complex technical subjects into compelling narratives that inform, inspire, and drive action. As one team across time zones, cultures, and disciplines, we embrace diverse perspectives, take calculated risks, and hold ourselves to the highest standards of integrity and quality. We're strategic advisors who earn trust through action, innovate with purpose, and protect a team culture built on collaboration, accountability, and genuine enjoyment of the work we do together.

Basic Qualifications

• 5+ years of recent professional communications or public relations experience
• Bachelor's degree

Preferred Qualifications

• Experience in B2B, high‑tech products/services preferred
• Experience conveying complex technical concepts to both technical and business audiences
• Experience working with fast‑moving, high‑performance teams and driving innovative solutions tailored to unique business environments
• Familiarity with AI and ML, including generative AI
• Current experience managing media relationships, and a network of media contacts
• Experience in AI, cloud, or SaaS product communications
• Experience advising senior executives on communications strategies and preparing them for press interactions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 84,200.00 - 147,400.00 USD annually

USA, NY, New York - 84,200.00 - 147,400.00 USD annually

USA, VA, Arlington - 76,600.00 - 134,000.00 USD annually

USA, WA, Seattle - 82,700.00 - 134,000.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10497865