Powersports Service Technician

Cycles Worldwide, LLC; Cleveland (OH); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Johnny K’s Powersports in Cleveland, OH is seeking an energetic powersports technician to join our growing team. The role offers a base pay plan with a weekly bonus, and full-time employees receive a 401(k) plan and full benefits.

You will accept assignments from the service writer, order parts early, perform service and customization per factory specs, and maintain productivity while keeping customers informed of delays and completion times.

Qualifications

• Certified motorcycle technician with motorcycle endorsement and 1 year experience.
• Completion of a factory-authorized training program such as MMI Service School.
• Current motorcycle license.
• Own a set of basic and specialty tools.
• Passion for the industry.
• Ability to perform duties in a time-sensitive environment.
• Positive attitude, coachable and willing to learn new skills.
• Detail-oriented and precise.

Responsibilities

• Accept work assignments from Service Writer / Manager.
• Request parts early when needed.
• Perform service, repair and customization per factory specs.
• Complete repair work within the scheduled time.
• Maintain productivity near 100% billable time.
• Notify delays to keep customers informed.
• Assist with writing work orders, customer communication, test rides.
• Ensure paperwork filed after repairs.
• Deliver vehicle in cleaner condition than drop-off.
• Keep work area clean; assist with shop cleanliness.
• Maintain technical qualifications through training by Service Manager.

Skills

Passion for powersports

Detail-oriented

Coachable

Willing to learn

Positive attitude

Education

Certified Motorcycle Technician

Motorcycle endorsement

1 year experience

Job description

Johnny K’s Powersports is looking to hire an energetic,experiencedpowersports technician to join our growing team!

We offer our colleagues a base pay plan depending on experience and a weekly bonus package, which gives ample opportunity to earn money! All full-time employees are eligible for our 401(k) Plan and full benefit packages.

SCHEDULE:

• Tuesday-Friday: 9am-6pm
• Saturday: 10am-4pm
• Sunday & Monday: OFF

Benefits for Full-Time Position Includes:

• Competitive pay plan
• Company supported Medical, dental, vision and life insurances available
• Paid Vacation and holidays
• High traffic business with a newly remodeled and expanded facilities
• Ongoing training and development

Responsibilities for Powersports Technician:

• Accept work assignments from Service Writer / Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Complete repair work within the scheduled time period
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Ensure proper filing of paperwork upon completion of repairs.
• Deliver customer’s vehicle in cleaner condition than when it was dropped off.
• Keep work area clean and assist others with maintaining shop cleanliness.
• Maintain technical qualification by completing any necessary training programs assigned by the Service Manager.

Requirements for Powersports Technician:

• Required experience: Certified Motorcycle Technician & Motorcycle endorsement: 1 year
• Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• Service Technicians need both basic and special tools to properly diagnose and service our products.
• All Service Technicians are required to own a set of tools.
• Passion for industry
• Ability to effectively perform duties in time sensitive environment
• Positive attitude, coachable and willing to learn new skills
• Detail-oriented and precise

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance