Power Platform & Copilot Studio Engineer

SkyePoint Decisions

Washington (District of Columbia)

On-site

USD 140,000 - 160,000

Full time

3 days ago

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Benefits offered by this job

Certification incentives

PTO and holidays

Health insurance options

401k matched

Dental & Vision

Job summary

SkyePoint Decisions is seeking a Power Platform and Copilot Studio Developer to lead the end-to-end build of an AI-powered email triage and security advisory capability for a Department of State project. The role focuses on Power Automate workflows, Copilot Studio topics, SharePoint connectors, and ServiceNow ITSM integrations, with on-site work in Beltsville, MD and occasional travel to Washington, DC.

You will implement data extraction, VIP-validated AI responses, and a robust audit trail,

Qualifications

5+ years of experience with Microsoft Power Platform including Power Automate and Power Apps in enterprise environments.
3+ years of experience with Microsoft Copilot Studio (formerly Power Virtual Agents) including topic design, entity extraction, and adaptive cards.
Demonstrated experience building Power Automate flows against Exchange Online / Office 365 mail connectors.
Experience with SharePoint Online data connectors, SharePoint Lists, and SharePoint document library integrations in Power Platform.
Experience with REST API integrations from Power Automate including custom connectors and HTTP actions.
Demonstrated ability to work in Microsoft 365 GCC High (Government Community Cloud) environments.
Active Top Secret security clearance OR ability to obtain TS within program timeline (interim clearance accepted to start).
US Citizenship is required.

Responsibilities

Design, build, and test Power Automate flows to monitor a shared Exchange Online mailbox, extract email content, classify request type, and route to appropriate Copilot Studio topics.
Build and maintain Microsoft Copilot Studio conversational topics covering the top 20 advisory use cases including CVE remediation, patch guidance, legacy protocol elimination, and security hygiene.
Implement SharePoint Online knowledge base connectors using Azure AI Search for RAG-based retrieval against program playbooks, CISA KEV feed, NVD data, and vendor advisories.
Implement ServiceNow ITSM bidirectional integration: ticket search/lookup by CVE, asset, or user data extracted from email; ticket context retrieval for AI prompt enrichment; ticket update with correspondence, AI-generated guidance, analyst name, and case ID.
Build the program analyst human validation queue — the review and approve workflow that gates AI responses before delivery to users.
Implement CUI data extraction and vaulting logic — stripping IP addresses, hostnames, and usernames before AI processing and preserving them in a separate audit log.
Integrate auto-acknowledgment flow generating YYYY-NNNN case IDs and immediate responses to senders.
Build the SharePoint case log that captures every inbound email, request classification, AI confidence score, response status, and resolution summary.
Coordinate with the Azure OpenAI / AI Engineer on prompt context assembly and with the ServiceNow Developer on SNOW API integration.
Support the Day 30, Day 60, and Day 90 demonstrations to program leadership.
Produce technical documentation for handoff to DOS staff and steady-state operations.