Power Manager NC - Field Technician

Franklin Energy; Winston-Salem (NC); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid time off

Paid holidays

Job summary

Franklin Energy is seeking a field service professional to install, inspect, modify, and service direct load control devices for residential markets. The role requires basic HVAC aptitude, electrical/mechanical understanding, and strong customer-facing communication.

Occasional weekend travel and on-call rotation are part of the job. Applicants should have a high school diploma, 1–3 years in related tech areas, and a proactive, safety-focused mindset.

Qualifications

• High School diploma or equivalent is required.
• 1–3 years in wiring, lighting, HVAC, or related tech fields preferred.
• Mechanical and technical aptitude is necessary.
• Basic construction knowledge and building science/energy auditing experience is a plus.

Responsibilities

• Install, inspect, modify, remove and service DLC devices.
• Demonstrate basic HVAC technical aptitude.
• Read and interpret safety and maintenance documents.
• Ensure safety and quality standards in all tasks.
• Provide professional appearance and customer-facing communication.
• Travel to job sites, possibly on weekends; participate in On-Call rotation.

Skills

Strong customer service

Communication skills

Detail oriented

Team player

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Outlook

Job description

Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.

Position Summary

This position is responsible for performing the installation, removal, modification, inspection, and/or service of a specific type or set of types of Direct Load Control devices while exhibiting safe, courtesy, and helpful behavior and maintaining compliance with company standards. Services are targeted to the residential markets.

Essential Duties and Responsibilities

• Perform all required duties as directed to install, inspect, modify, remove and/or service DLC devices
• Exhibit basic HVAC technical aptitude and understanding
• Perform work requiring electrical/electronic usage and mechanical theories and principles
• Navigate and understand basic operating components of air conditioning systems
• Provide a professional appearance appropriate for a representative of our organization and the client
• Ensure the meeting of customer specifications and company quality standards
• Complete special projects as assigned
• Work in a team atmosphere to collaborate and continuously improve operations year after year
• Occasional weekend travel to a job site to accommodate a customer's need may be required
• Participate in the On-Call Rotation system for after-hours service calls
• Conduct inventory counts and submit inventory reports as requested by management
• Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting in the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable
• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly
• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request

Position Requirements

Education and Experience

• High School diploma or equivalent required.
• 1 - 3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.
• Mechanical and technical aptitude required.
• Basic construction knowledge Basic knowledge of building science/energy auditing Experience in installing technologies, manual labor and using tools.
• Preferred Background in one or more of the following:

• Building science and design
• Building envelope Weatherization or related fields
• Building maintenance
• Home inspection HVAC, lighting, controls or renewable energy

Required Skills, Knowledge and Abilities

• Strong customer service and communication skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Must be able to handle a wide work variety and work in a fast-paced environment.
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload.
• Ability to identify and resolve project application issues with customers and trade allies.
• Proficient in Microsoft Office, specifically Word, Excel and Outlook.
• Strong data entry skills in entering information in tracking systems/databases.
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees.
• Ability to analyze and interpret data and solve practical problems.
• Knowledge of mathematical concepts such as fractions, percentages and ratios.
• Self-motivated and able to work independently with limited supervision
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• Valid driver's license

Compensation & Benefits

• Franklin Energy reasonably expects the starting salary for this position to fall between $22 to $24 per-hour. The final offer will be determined based on relevant experience, skills, qualifications, internal equity, geographic location, and business needs.
• Medical coverage
• Dental coverage
• Vision coverage
• Retirement benefits
• Paid time off
• Paid holidays
• Other company-sponsored benefits and programs

Travel Requirements

Willingness to travel up to 95%

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Equal Opportunity Employer Safety -Sensitive Role Addendum

Because many roles at Franklin Energy involve regulatory compliance, safety responsibilities, or professional licensing requirements, it is critical that interview responses reflect the candidate's direct knowledge and experience. Misrepresentation of technical or safety qualifications may result in immediate removal from consideration.

Notice Regarding Automated Tools

We may use automated or AI-assisted tools as part of our candidate evaluation process to assess job-related skills and qualifications. These tools are intended to support fair and consistent review and do not replace human judgment in hiring decisions. All evaluations are conducted in accordance with applicable local, state, and federal laws.