Power Generator Technician

GenServe

Austin (TX)

On-site

USD 65,000 - 100,000

Full time

4 days ago

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Benefits offered by this job

Company vehicle with fuel card

Paid OEM/technical training

Technician appreciation days

Take-home company vehicle

Job summary

GenServe is seeking a highly skilled Power Generator Technician to join our field service team in Austin, TX. You will diagnose, repair, and maintain diesel, natural gas, and propane generators, ATS and control systems, and lead other techs in complex service jobs.

You will perform advanced diagnostics, coordinate with project managers, and ensure equipment safety and reliability on commercial sites. Travel to customer sites is required, with on-call duties included.

Qualifications

5+ years' generator service/repair experience.
Knowledge of major generator brands (Cummins, Kohler, Generac, CAT, MTU).
Proficiency with OEMs including Generac, CAT, Cummins, Kohler, MTU, ASCO.
Diagnose with diagnostic tools, multimeters, software interfaces, and load banks.
Valid driver's license with clean record.
Knowledge of NFPA 110, NFPA 70E and OSHA standards.

Responsibilities

Perform advanced diagnostics and repairs on generator systems.
Troubleshoot electrical issues, engine performance, and control faults.
Lead or support major emergency service responses.
Tactically test systems including load banks and ATS validation.
Maintain service records and reports.
Mentor Gen Tech 1 and 2; coordinate with PMs and vendors.

Skills

Gen-set service

Electrical troubleshooting

Field leadership

Safety compliance

Diesel generators

NFPA/OSHA knowledge

Education

High School Diploma

Technical certification

Tools

Multimeters

Diagnostic software

Load banks

OEM tooling

Job description

About GenServe:

GenServe is the nation’s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales, primarily serving commercial customers. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and a growing presence across the U.S. Through a combination of organic growth and strategic acquisitions, GenServe is rapidly expanding its national footprint as a one-stop shop for generator solutions.

Description

About GenServe:

Job Summary

GenServe is seeking a highly skilled and experienced Power Generator Technician to join our elite field service team. This position requires advanced expertise in diagnosing, repairing, and maintaining a wide range of generator systems, including diesel, natural gas, and propane-powered units, as well as complex automatic transfer switches (ATS) and control systems. Gen Tech 3’s are expected to work independently in the field, lead service projects, and support our Level 1 and Level 2 Gen Techs.

Key Responsibilities

Perform advanced diagnostics and repairs on commercial and industrial generator and associated systems.
Troubleshoot and service complex electrical issues, engine performance problems, and control system faults.
Conduct full system testing including load bank testing, frequency/voltage checks, and ATS operation validation.
Interpret and apply wiring diagrams, schematics, and technical manuals.
Lead or support large-scale emergency service response efforts.
Maintain complete and accurate service records, parts usage, and technical reports.
Provide support and guidance to Gen Tech 1 and 2’s.
Coordinate with project managers, clients, and vendors to ensure successful completion of work.
Promote and enforce GenServe’s safety practices and protocols at all job sites.
Participate in on-call rotation and emergency response duties as needed and resolve equipment issues on-site.
Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs, ensuring timely availability and efficient resource allocation.
Participate in a rotating on-call schedule, including evenings, weekends, and holidays, to respond to emergency service requests and ensure timely resolution of customer issues.

Qualifications

High school diploma or GED required; trade school or technical certification strongly preferred.
Minimum of 5 years’ direct experience in generator service and repair or related field
Strong knowledge of major generator brands (Cummins, Kohler, Generac, CAT, MTU, etc.).
Proficiency with multiple OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO is preferred.
Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
Valid driver’s license with a clean driving record.
Strong knowledge of NFPA 110, NFPA 70E and OSHA standards.
Physically able to lift 50+ lbs and work in field/outdoor conditions.
Ability to travel to customer sites and work in varying field conditions.

Skills And Competencies

Must perform all duties and responsibilities of a Gen Tech 2.
Expert-level troubleshooting and repair skills for mechanical and electrical systems.
Strong leadership and mentoring abilities.
Excellent communication and customer service skills.
Ability to work independently and manage multiple service calls or projects.
High level of safety awareness and attention to detail.
Strong organizational and documentation skills.
EGSA Certification (Apprentice).
Familiarity with remote monitoring systems and network communications.

Opportunities for Growth

GenTechs at GenServe are on the path of advancement into roles such as Gen Tech 4, Service Manager, Sales Rep, Service Writer, System Integrations, etc. depending on performance, qualifications, and career goals. Continued OEM training and leadership development programs are available for high performers.

Why GenServe?