Power Generation Technical Support Specialist

Kirby Corporation; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Kirby Corporation is hiring a Power Generation Technical Services Representative in San Antonio, TX. This role involves providing technical customer service support for oilfield-related equipment, ensuring customer satisfaction through troubleshooting and technical assistance.

The ideal candidate will have a Bachelor’s degree, proficiency in Microsoft Office, and significant experience in customer service. This position requires effective communication and organizational skills.

Qualifications

• Bachelor’s Degree preferred; experience reading hydraulic, pneumatic, and electrical schematics required.
• 4-10 years related experience in an oilfield-related industry is necessary.
• Proficiency in Microsoft Office applications is necessary.

Responsibilities

• Serve as the primary technical contact for service and repair inquiries.
• Provide technical assistance and troubleshoot equipment issues.
• Develop and maintain customer troubleshooting guides.

Skills

Organizational skills

Effective communication

Customer service orientation

Independent working

Education

Bachelor’s Degree

High School Diploma or GED with 4-10 years experience

Associates Degree

Tools

Microsoft Office (Word, Excel, Outlook)

JD Edwards service system

Job description

Kirby Corporation is hiring a Power Generation Technical Services Representative in San Antonio, TX. This role involves providing technical customer service support for oilfield-related equipment, ensuring customer satisfaction through troubleshooting and technical assistance.

The ideal candidate will have a Bachelor’s degree, proficiency in Microsoft Office, and significant experience in customer service. This position requires effective communication and organizational skills.