Power Distribution Technician, Audio Visual - Grand Hyatt Tampa Bay

Encore; Tampa (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Encore in Tampa, FL is seeking a Power Distribution Technician to set up and strike electrical power for Encore and external production partners at hotel and convention facilities. You will collaborate with Exhibit Coordinators, Supervisors, Sales staff and Banquet Managers to ensure safe, reliable power for sessions, labs and events, while also supporting AV duties as needed.

Position requires physical stamina, ability to lift up to 50 lbs, a valid driver’s license and 2+ years in

Qualifications

• High School Diploma is required.
• Ability to lift 50 lbs.
• 2+ years of customer service or hospitality experience is preferred.
• 2+ years of audio-visual experience is preferred.
• 1+ years of working with Power Distribution Equipment.
• A valid driver’s license is required for team members in positions that may operate Company Vehicle.

Responsibilities

• Review, create and execute Exhibitor Order Forms and electrical diagrams/blueprints.
• Determine labor and material needs for events.
• Create and execute show load-in/load-out plans for Trade Shows and Production Companies.
• Set up, operate, and breakdown electrical power for events and activities.
• Build custom cables and assist in fabrication of electrical components.
• Troubleshoot power issues and assist AV technicians in power distribution.
• Provide excellent service and maintain relationships with clients and guests.
• Meet with guests on site to ensure electrical setup works and needs are met.
• Follow safety procedures and company processes in all tasks.

Skills

Customer service experience

Hospitality

Ability to lift 50 lbs

Teamwork

Safety awareness

Education

High School Diploma

Valid driver’s license

Tools

Power Distribution Equipment

Audio-Visual Equipment

Electrical cabling

Job description

Position Overview

The Power Distribution Technician is responsible for electrical set and strikes for Encore and outside production companies. This position works closely with the Encore Exhibit Coordinators, Supervisors, Encore Sales staff and Banquet Managers. The PD Technician assists with Audio Visual duties as assigned and when power distribution activities have been completed. This position reports to the Power Distribution Supervisor.

Key Job Responsibilities

Planning

• Review, create and execute Exhibitor Order Forms, electrical and exhibitor booth diagrams/blueprints, and the ability to determine labor and material needs for events.
• Create and execute show load-in/ load-out plans for both Trade Shows and Production Companies.

Operations

• Timely and accurate setup, operation, and breakdown of required electrical power for general sessions, breakouts, computer labs, meal functions, entertainment events, exhibitors, decorators, and production companies.
• Build custom cables and assist in the fabrication of electrical components, as needed.
• Troubleshoot and solve power issues when they occur.
• Assist in the cross training of AV Technicians in the areas of power distribution.

Customer Service

• Provide excellent service and strive to exceed the expectations and needs of internal and external customers.
• Maintain a positive relationship with all clients through effective communication.
• Meet with guests on site to ensure that their needs are met and the electrical setup is working properly.
• Monitor events and checks in on customers throughout the day.
• Understands and fosters the hotel/client relationship and assists outside electricians when required.

Systems & Electrical Knowledge

• Gains understanding of company processes, follows procedures, and completes systems entry and paperwork accurately.
• Maintains a working knowledge of 110v-220v, single and three phase equipment, different connectors, power phases, amperages, and voltages.
• Understands the differences and/or European conversion to American power.
• Understands Power Generators, Transformers, and the meters and tools of the trade.

Job Qualifications

• High School Diploma is required.
• Ability to lift 50 lbs.
• 2+ years of customer service or hospitality experience is preferred.
• 2+ years of audio-visual experience is preferred.
• 1+ years of working with Power Distribution Equipment.
• A valid driver’s license is required for team members in positions that may operate Company Vehicle.

Competencies (by Core Values)

• Hospitality
• Responsiveness
• Professionalism
• Tech Savvy
• Collaborates
• Communicates Effectively
• Action Oriented
• Drives Quality Results
• Instills Trust
• Courage
• Safety Conscious

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.

• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours

Lifting Requirements

• 0 - 15 lbs:* Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally

Carrying Requirements

• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never

Auditory/Visual Requirements

• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously

Pushing/Pulling Requirements

• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Choose from one of the following (delete ones not used). Add additional information, as needed.

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hourly Pay Range: $15.64 - $20.33

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

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