Postmaster or Mail Superintendent
Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in an assigned post office.
Responsibilities
- Hire and train employees, and evaluate their performance.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Organize and supervise activities such as the processing of incoming and outgoing mail.
- Monitor employees’ work schedules and attendance for payroll purposes.
- Collect rents for post office boxes.
- Negotiate labor disputes.
Key Skills
- Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Time Management: Managing one’s own time and the time of others.
- Speaking: Talking to others to convey information effectively.
- Reading Comprehension: Understanding written sentences and paragraphs in work‑related documents.
- Coordination: Adjusting actions in relation to others’ actions.
Other Postmaster or Mail Superintendent Job Titles
- Order to Delivery Supervisor
- Mail Superintendent
- Postal Superintendent
- Delivery Supervisor,
- Postal Supervisor
Tools & Technologies
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Web browser software
- Data entry software
- Email software
- SAP
- Microsoft Windows
- Point of sale (POS) software
- Payroll software
- Personnel scheduling software
- Vehicle management software
- Personnel management software
- Postal boundary mapping software
Salary Range
The typical yearly salary for Postmasters and Mail Superintendents ranges from $64,220 to $93,630. Highest salaries are found in states such as Florida, Tennessee, and Delaware.
Job Market Outlook
There were approximately 14,200 Postmaster or Mail Superintendent positions in 2016 in the United States. Current projections estimate around 600 job openings annually, with modest growth overall. States experiencing the greatest job growth include Colorado, Delaware, and Maryland, while Pennsylvania, Oklahoma, and Florida exhibit slower growth.