Postmarket Surveillance Analyst - Product Evaluation

Abbott; New Jersey; On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott is seeking a Postmarket Surveillance Analyst in Burlington, MA, to manage complaint investigations and medical device reporting across global regulatory requirements.

The role involves evaluating returned products, maintaining documentation, and collaborating with cross-functional teams. Strong communication,Problem solving, and independence are required, with ~10% travel and a base pay range of $61,300–$122,700 annually.

Qualifications

• Associate’s degree or equivalent
• Experience supporting complaint handling investigations, medical device reporting, product evaluation, or related work
• Knowledge of global regulations for medical device reporting and medical terminology is a plus
• Strong written and oral communication skills
• Ability to work independently and in teams in a busy department
• Good problem-solving and proficient computer skills
• Experience in a cross-functional enterprise/cross-division model is preferred
• Ability to travel ~10%, including international
• Ability to multitask, prioritize and meet deadlines

Responsibilities

• Review complaints for regulatory compliance and reporting requirements.
• Communicate with field representatives and internal teams to gather information.
• Conduct investigations and determine Medical Device Reports (MDR) requirements.
• Prepare investigation findings letters and document trends.
• Participate in cross-functional reviews and maintain records.
• Provide support to Legal, QMS, EMS, and regulatory programs.

Skills

Regulatory knowledge

Written and oral communication

Independent work

Teamwork

Problem solving

Computer skills

Cross-functional experience

Matrixed environment

Multitasking

Travel readiness

Education

Associate degree

Bachelor’s degree preferred

Job description

Abbott is seeking a Postmarket Surveillance Analyst in Burlington, MA, to manage complaint investigations and medical device reporting across global regulatory requirements.

The role involves evaluating returned products, maintaining documentation, and collaborating with cross-functional teams. Strong communication,Problem solving, and independence are required, with ~10% travel and a base pay range of $61,300–$122,700 annually.