Postal Sales & Services Associate — Customer Care

United States Postal Service; Reno (NV); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Paid vacation leave

Health insurance

FERS retirement system

Thrift Savings Plan (TSP)

Employee discount programs

Job summary

United States Postal Service in Reno, NV is seeking a PSE Sales and Services/Distribution Associate to perform customer-focused duties and support over-the-counter services at postal branches. The role is full-time with hourly compensation of $21.44, plus benefits including vacation leave and health insurance.

Responsibilities include greeting customers, processing purchases and returns, and maintaining a welcoming lobby.

Qualifications

• Minimum High School Diploma or Equivalent.
• Minimum 18 years of age or older for insurance purposes.
• Attention to detail is essential.
• Ability to stand, walk, bend, and reach.
• Grooming and accuracy/honesty standards apply.
• Customer service skills required.

Responsibilities

• Greet and interact with customers, offer assistance with products, sales and promotions, and provide a good customer experience.
• Handle and process customer purchases and returns of products and services.
• Perform passport duties.
• Maintain appearance of retail lobby by setting up and arranging displays that are presentable to customers.
• Prolonged standing while interacting with customers.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

United States Postal Service in Reno, NV is seeking a PSE Sales and Services/Distribution Associate to perform customer-focused duties and support over-the-counter services at postal branches. The role is full-time with hourly compensation of $21.44, plus benefits including vacation leave and health insurance.

Responsibilities include greeting customers, processing purchases and returns, and maintaining a welcoming lobby.