Post Market Quality Technician

Pro Staff; Acton (MA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

Health Savings Account (HSA)

AD&D Insurance

Job summary

Pro Staff seeks a Post Market Quality Technician in Acton, MA to support quality investigations, product testing, and regulatory compliance for FDA-regulated products. This temporary on-site role offers hands-on data analysis and cross-functional collaboration to improve product quality and reliability.

Ideal candidates have an Associate Degree in Engineering/Science, experience in regulated industries, and proficiency with Excel.

Qualifications

• Associate degree or equivalent in engineering/science or related field.
• Experience in quality, manufacturing, laboratory, medical device, or other regulated industry preferred.
• Knowledge of QSR, FDA regulations, ISO 13485, CAPA, and quality systems a plus.
• Electrical and mechanical troubleshooting experience preferred.
• Proficiency with Microsoft Excel and data analysis tools.

Responsibilities

• Conduct product testing, inspections, and failure analysis investigations.
• Support post-market quality activities and regulatory compliance efforts.
• Create, review, and maintain quality system documentation, including CAPA, NCRs, training records, and audit documentation.
• Review device history records (DHRs) and lot acceptance documentation.
• Collect, trend, and analyze quality data to identify opportunities for improvement.
• Investigate product issues and troubleshoot emerging failure modes.
• Partner with Quality Engineers and Operations teams to improve processes, safety, and product performance.
• Assist during FDA and ISO audits and inspections.

Skills

Quality assurance

Failure analysis

Data analysis

Technical writing

Troubleshooting

Lean Six Sigma knowledge

Education

Associate Degree in Engineering/Science or related field

Tools

Microsoft Excel

Job description

Now Hiring: Post Market Quality Technician

Location: Acton, MA

Pay Rate: Up to $32.00/hour

Schedule: On-site, Monday-Friday | Start time between 6:00 AM and 8:00 AM

Are you experienced in quality assurance, failure analysis, or regulated manufacturing environments? We are seeking a detail-oriented Post Market Quality Technician to support quality investigations, product testing, and compliance activities for FDA-regulated products. This temporary opportunity is ideal for candidates who enjoy hands‑on technical work, data analysis, and collaborating with cross‑functional teams to improve product quality and reliability.

Key Responsibilities

• Conduct product testing, inspections, and failure analysis investigations
• Support post‑market quality activities and regulatory compliance efforts
• Create, review, and maintain quality system documentation, including CAPA, NCRs, training records, and audit documentation
• Review device history records (DHRs) and lot acceptance documentation
• Collect, trend, and analyze quality data to identify opportunities for improvement
• Investigate product issues and troubleshoot emerging failure modes
• Partner with Quality Engineers and Operations teams to improve processes, safety, and product performance
• Assist during FDA and ISO audits and inspections

Qualifications

• Associate Degree in Engineering, Science, or a related technical field
• Experience in quality, manufacturing, laboratory, medical device, or other regulated industries preferred
• Knowledge of QSR, FDA regulations, ISO 13485, CAPA, and quality systems is a plus
• Electrical and mechanical troubleshooting experience preferred
• Proficiency with Microsoft Excel and data analysis tools
• Strong technical writing, documentation, and organizational skills
• Experience with Lean Six Sigma methodologies is beneficial

Employee Benefits

• Medical, Dental, Vision, and Pet Insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks
• Health Savings Account (HSA)
• AD&D Insurance