Post Acute Program Administrator

WellSpan Health; Pennsylvania; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health is seeking a full-time Post Acute Program Manager to coordinate and manage post-acute facilities across the service area, promoting collaboration, engagement, and process improvement to support care transitions, improve outcomes, and implement system goals.

You will partner with leadership, care management, and facilities to drive patient safety, contracting, budgeting, and regulatory compliance, while maintaining dashboards and data analyses tied to system goals.

Qualifications

• Bachelor's degree in nursing, therapy, or healthcare.
• 3 years healthcare experience required.
• Experience in skilled nursing facility settings preferred.
• Project management or leadership experience preferred.

Responsibilities

• Works with leadership and Post Acute facility reps to implement strategic priorities.
• Liaises between WellSpan and facilities to improve patient safety and outcomes.
• Administers Post Acute programs (e.g., SNF 3-Day Waiver) including contracting, budgeting, invoicing, and regulatory requirements.
• Collects, reviews, and analyzes data for each facility against system goals; maintains dashboards.
• Oversees contracting for programs and network operations.
• Collaborates with Care Management to meet strategic requirements and improve care transitions.
• Monitors regulatory changes and communicates them to leadership and applicable teams.
• Ensures effective orientation of new facility leaders and WellSpan providers.
• Provides education on clinical initiatives; supports standardized workflows and EHR use.

Skills

Communication skills

Data analysis

Organization & PM

Independence

Adaptability

Regulatory knowledge

Education

Bachelor's degree in nursing or healthcare

Job description

General Summary

Provides coordination and management of the Post Acute facilities in the WellSpan service area to promote collaboration, engagement, process improvement, and knowledge sharing to enhance care transitions, improve outcomes, and implement system goals.

Job Description

Full-Time - 1.0 FTE/80 Hours Biweekly

Schedule: Night - 0800-1630

General Summary

Provides coordination and management of the Post Acute facilities in the WellSpan service area to promote collaboration, engagement, process improvement, and knowledge sharing to enhance care transitions, improve outcomes, and implement system goals.

Responsibilities

Duties and Responsibilities

• Works collaboratively with leadership, Post Acute facility representatives, and WellSpan entities to implement strategic priorities and maintain a high-performing network of care delivery programs.
• Acts as the liaison between WellSpan and the facilities to drive patient safety efforts and improve the care of patients in our community.
• Administers existing and future Post Acute programs, such as SNF 3-Day Waiver, including, but not limited to contracting, budget implications, invoicing, incentive metrics, regulatory requirements, and interactions with other applicable teams.
• Ensures data is collected, reviewed, shared, and analyzed for each facility as relates to strategic goals of the system, such as total cost of care, as well as management of any incentive programs. Utilizes data to guide goal achievement as well as performance improvement. Maintains department’s dashboards and outcomes.
• Oversees contracting requirements of all applicable programs, including, but not limited to, SNF 3-Day Waiver and the Post Acute Provider Network.
• Collaborates with the Care Management social work team to meet SNF 3-Day Waiver or other strategic requirements. Uses knowledge, experience, and outcomes to identify opportunities for improvement within the care transition process.
• Keeps abreast of appropriate regulatory agency requirements and communicates changes to the leadership team and other applicable parties. Works with Government or Public Relations teams as applicable to ensure appropriate communications are provided.
• Ensures effective orientation of new facility leaders as well as collaborative providers within WellSpan to the goals and priorities of the network agreements.
• Provides education on key clinical initiatives as requested. Supports integration of standard workflows that provide efficiencies and support the use of the electronic health record.

Common Expectations

• Develops and maintains department policies and procedures. Identifies opportunities to standardize and “error proof” systems to meet quality, safety, environmental, and infection control standards.
• Maintains professional growth and development through independent reading, professional networking, or attending education programs/webinars. Develops strong skills in public speaking and presentation to articulate a clear and concise message.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Attends meetings as required.

Travel Requirements

• Estimated Amount: 30% - Travel between home office and network facilities for meetings, projects, or as needed to address any safety/quality concerns.

Qualifications

QUALIFICATIONS

Minimum Education

• Required: Bachelors Degree Preferably in nursing (BSN), therapy or healthcare.

Work Experience

• 3 years Healthcare experience. Required
• Previous work in a skilled nursing facility setting. Preferred and
• Project management or leadership experience. Preferred

Knowledge, Skills, And Abilities

• Excellent communication, facilitations, and interpersonal skills.
• Substantial computer literacy with data file management and analysis skills.
• Strong organizational and project management skills.
• Ability to work independently and is self-motivated.
• Deals effectively with change and can adjust priorities with leadership guidance.
• Knowledge of regulatory standards applicable to post-acute care.

Benefits Offered

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)