Portfolio Manager, Team Lead

Milestone Bank; Salt Lake City (UT); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Milestone Bank in Salt Lake City is seeking a Portfolio Manager, Team Lead to oversee delinquency monitoring, collections and portfolio management for loan and lease portfolios, including SBA. The role involves developing and enforcing procedures, coordinating with the CLO on controls, and guiding workout strategies.

You will produce detailed risk reports, monitor portfolio performance, ensure regulatory compliance and maintain policy adherence, while mentoring team members and coordinating with

Qualifications

• Five years of Portfolio Management, credit underwriting or commercial financial analysis experience.
• Thorough knowledge of banking, workout and credit industry.
• Bachelor’s degree in accounting or related business field.

Responsibilities

• Oversee delinquency monitoring and collections for all loan and lease portfolios, including SBA.
• Develop and implement workout strategies for problem loans and SBA loans.
• Produce detailed reports on aging, risk migration, workouts and concentrations.
• Ensure compliance with regulations and policy adherence.

Skills

Portfolio trend analysis

Credit underwriting

Regulatory compliance awareness

Financial statement analysis

Leadership and mentoring

Data analytics

Education

Bachelor’s degree in accounting or related business field

Tools

Excel

Word

Bank software

Job description

The Portfolio Manager, Team Lead has oversight of delinquency monitoring, collections, and portfolio management for all loans and lease portfolios. Responsibilities include developing and enforcing procedures, collaborating with the Chief Lending Officer (CLO) on controls, managing loan workouts, conducting annual reviews, and producing detailed reports. The position also requires monitoring portfolio performance, ensuring compliance with regulations, and maintaining policy adherence. The role includes oversight of the external loan review process, providing recommendations to Executive Management on portfolio trends, and developing workout strategies. The incumbent will lead collections, workout, perform risk assessments, help prepare board and management reporting, work with outside legal counsel and assist with the Allowance for Credit Losses in conjunction with the CLO and other team leaders.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to, the following:

• Oversight of delinquency monitoring and collections for all loan and lease portfolios, including the U.S. Small Business Administration (SBA).
• Oversight of the Portfolio Management section of the credit policy. Assist Chief Credit Officer with overall credit policy development and maintenance.
• Ensure procedures are developed and followed for all areas within scope of this job description.
• Work with Chief Lending Officer to develop and implement controls related to portfolio management.
• Responsible for developing and implementing workout strategies for problem loans and leases, including SBA loans.
• Develop and implement restructuring, forbearance, and liquidation strategies for non-performing loans.
• Negotiate with borrowers, legal representatives, and other stakeholders to achieve optimal resolutions.
• Perform annual reviews in accordance with policy for loan and lease customers, including financial statement collection and spreading, underwriting, risk rating and risk migration identification.
• Compile a monthly Loan Watchlist Report and identify trends in the data and the portfolio.
• Monitoring the existing portfolio for any payment, performance, or problem credit indicators to identify early warning signs of credit deterioration.
• Produce detailed reports and recommendations to include agings, portfolio summaries, delinquency, risk migration, loan workouts, modifications and settlements, trending and concentrations; heavy emphasis on data analytics on the portfolio.
• Maintain accurate documentation of workout plans, borrower communications, and financial analyses.
• Ensures meticulous organization, accuracy, and upkeep of company records and files.
• Oversight of disposition of Other Real Estate Owned (OREO) and Other Assets Owned (OAO).
• Maintain compliance with all applicable regulations related to areas of responsibility.
• Monitor the portfolio for policy adherence, with emphasis on approved concentration limits.
• Manage external loan review processes as assigned.
• Monitoring large credits for performance; careful attention to ongoing reporting requirements.
• Continually strive to provide excellent customer service by maintaining quality relationships, maintaining excellent communication and response standards within bank and customer expectations.
• Make portfolio related recommendations to Executive Management.
• Under the direction of the CLO, will aid in oversight of collections and workout, including training, mentoring, reviewing and monitoring performance of team members.
• Initial and ongoing risk and annual assessments of third-party relationships from whom the bank obtains loan/lease business.
• Work with credit and loan administration personnel to identify process holes or enhancements to help with portfolio performance and customer experience.
• Develop and perform portfolio stress testing and report results to the CCC committee.
• Assist CLO with preparation of Allowance for Credit Loss calculation and ensure adequacy of credit reserves.
• Member of the following Committees: Credit Committee (CCC), Allowance for Loan and Lease Losses (ALLL), Compliance.
• Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Ability to plan, prioritize and organize work effectively.
• Proficient in analyzing and interpreting financial statements and cash flow.
• Skilled in identifying portfolio trends and produce reports highlighting portfolio performance.
• Proficient in monitoring industry trends, evolving regulations and legal requirements.
• Proficient knowledge of SBA lending, specifically around working out problem loans.
• Capable of analyzing and tracking various types of collateral including machinery & equipment, real estate, accounts receivable and inventory.
• Advanced experience in using computers and business software (Excel, Word) and the ability to learn bank specific software.
• Meticulous attention to detail and accuracy.
• Effective at active listening and providing prompt, thoughtful responses.
• Excellent written and verbal communication skills.

Education and Experience:

• Bachelor’s degree in accounting or related business field; or possess an equivalent combination of formal training, skills, and knowledge demonstrated by progressive success in related business experiences.
• Required Knowledge: Thorough knowledge of the banking, workout and credit industry as demonstrated by practical experience in: credit underwriting, financial statement analysis, cash flow analysis, collateral evaluation, loan structuring, workout, reporting and general accounting principles.
• Required Experience: A minimum of five (5) years Portfolio Management, credit underwriting or commercial financial analysis experience.

Travel Requirements:

This position requires occasional travel, up to approximately 25% of work time, for site visits, borrower meetings, collateral inspections, and oversight of OREO/OAO properties.

Location

This is a hybrid position reporting to our Salt Lake City, UT or Troy, MI office three days a week (Tues. Wed. Thurs).

Due to business and compliance requirements, this position is not open to candidates residing in certain states or jurisdictions. At this time, we are unable to consider applicants who reside in California, Washington State, Washington, D.C., Massachusetts, Oregon, Maine, New York, Connecticut, Illinois, Montana, or Colorado.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Professional office setting, primarily sedentary position requiring long periods of time working at a computer.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

E-Verify

Milestone participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.