Portfolio Leasing Manager - BTR

Greystar Worldwide, LLC; Charleston (SC); On-site; AUD 90,000 - 120,000; Full time

Job summary

Greystar is expanding its Build-to-Rent portfolio in Australia and seeks an experienced Portfolio Leasing Manager to lead leasing performance across a growing collection of communities.

You’ll oversee the Central Leasing Team, collaborate with onsite teams, and drive the customer journey from initial inquiry through to move-in, using data to optimize conversion and occupancy across multiple assets.

Qualifications

• Leasing or sales leadership across residential, multifamily, property or BTR environments.
• Strong understanding of leasing pipelines and conversion metrics.
• Experience leading or coaching leasing/sales teams in a fast-paced customer-focused environment.
• Bonus: experience with Yardi or similar CRM/property systems.

Responsibilities

• Drive leasing performance across the BTR portfolio, managing pipeline metrics, leasing pacing and conversion performance to maximise occupancy.
• Lead the Central Leasing Team, ensuring strong enquiry handling, response times and consistent lead qualification standards.
• Optimise the leasing funnel, identifying opportunities to improve lead-to-tour and tour-to-application conversion across the customer journey.
• Coordinate central and onsite leasing teams to ensure seamless handovers, consistent tour delivery and strong application outcomes.
• Monitor inventory and leasing demand, providing insights and reporting to support portfolio optimisation and strategic decision making.

Skills

Leasing leadership

Sales leadership

Data-driven decisions

CRM awareness (Yardi)

Tools

Yardi

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

As our Build-to-Rent (BTR) platform continues to expand nation-wide, we’re looking for an experienced Portfolio Leasing Manager to lead leasing performance across a growing collection of communities.

This role sits at the centre of our leasing operation: overseeing leasing performance, leading our Central Leasing Team and working closely with onsite teams to deliver a seamless customer journey from first enquiry through to move-in.

JOB DESCRIPTION

If you’re a leasing leader who thrives on performance, data and customer experience, this is an opportunity to step into a portfolio-level role with real impact.

What You’ll Do:

• Drive leasing performance across the BTR portfolio, managing pipeline metrics, leasing pacing and conversion performance to maximise occupancy.
• Lead the Central Leasing Team, ensuring strong enquiry handling, response times and consistent lead qualification standards.
• Optimise the leasing funnel, identifying opportunities to improve lead-to-tour and tour-to-application conversion across the customer journey.
• Coordinate central and onsite leasing teams to ensure seamless handovers, consistent tour delivery and strong application outcomes.
• Monitor inventory and leasing demand, providing insights and reporting to support portfolio optimisation and strategic decision making.

About You:

You’re a driven leasing or sales leader who understands how to turn enquiry into occupancy. You’re comfortable working across multiple assets, using data and customer insight to optimise leasing performance while building strong relationships with both central and onsite teams.

You enjoy working in fast-paced environments where performance, customer experience and operational discipline are equally important.

We’re looking for someone who brings:

• Leasing or sales leadership experience across residential, multifamily, property or BTR environments - ideally supporting multiple assets or a centralised leasing model.
• Strong understanding of leasing pipelines and conversion metrics, with the ability to analyse performance and improve results across the funnel.
• Experience leading or coaching leasing/sales teams in a fast-paced customer-focused environment.
• Bonus points for experience with Yardi or similar CRM/property systems!

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Important Notice:

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].