Porter | Lot Attendant

Kenwood Autobody; Rockville (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the collision repair sector is seeking a dedicated individual to join their team. This role is essential for ensuring smooth operations within the repair department, focusing on customer service and vehicle detailing. You will engage with customers, assist with vehicle management, and maintain a clean work environment. If you have a passion for providing excellent service and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a team that values collaboration and professionalism while making a significant impact in the automotive repair industry.

Qualifications

• Ability to perform essential duties satisfactorily.
• Valid driver's license required.

Responsibilities

• Greet customers and assist with their vehicles.
• Conduct thorough inspections of customer vehicles.
• Maintain cleanliness and organization of the shop area.

Skills

Customer Service Skills

Attention to Detail

Time Management

Education

High School Diploma or GED

Tools

Cleaning Equipment

Job description

Job Description

Job Description

Summary

Plays a vital role in the day-to-day operations of our collision repair department. Your primary responsibility will be detailing cars that are being picked up, running errands such as picking up customer vehicles, dropping off customers, cleaning around the shop, etc.

Essential Duties

• Greet customers and provide them with a warm and friendly welcome upon their arrival at the collision center.
• Assist customers with their vehicles, including parking cars, retrieving, and moving cars within the premises.

• Safely drive vehicles to designated areas while adhering to all traffic regulations and maintaining caution at all times.
• Conduct thorough inspections of customer vehicles for any damages, dents, or scratches, and accurately record their condition.
• Wash, cleaning cars, and vacuum vehicles to maintain their appearance and prepare them for the repair process.
• Collaborate with the repair technicians and provide support by delivering parts and tools as needed.
• Maintain the cleanliness and organization of the shop area, ensuring a safe and efficient work environment following proper safety rules.
• Housekeeping bathrooms cleaned shop & customer areas, empty trash cans, keep shop / office clean daily.
• Follow all safety protocols and guidelines to minimize risks and accidents within the collision center.
• Assist in handling customer inquiries, providing basic information, and directing them to the appropriate personnel.
• Collaborate effectively with colleagues and maintain a positive and professional work atmosphere with proper time management skills.
• Using exceptional customer service skills and a positive attitude by communicating with customers and employees to complete tasks.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Certificates, Licenses, Registrations

• Valid driver’s license

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.