Porter Division Supervisor - 9150

Total Cleaning; Fort Lauderdale (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Company Vehicle

Company Gas Card

SunPass coverage for work travel

Job summary

Total Cleaning is seeking a Porter Services Supervisor to oversee daily operations across a portfolio of commercial centers, retail properties, and office parks in the Fort Lauderdale area. This hands-on leadership role combines supervision, inspections and field work to ensure service quality and safety.

You will guide porters and maintenance staff, document inspections with mobile devices, and identify opportunities for additional services.

Qualifications

• Experience supervising porters and maintenance staff across multiple properties.
• Ability to inspect properties and document findings clearly.
• Valid Driver's License and clean driving record required.

Responsibilities

• Supervise and support porters and maintenance personnel at multiple sites.
• Conduct regular quality inspections and property assessments.
• Generate inspection reports with photos and corrective action plans.
• Identify deficiencies and safety concerns needing action.
• Coordinate schedules and daily work assignments.
• Respond professionally to customer requests and issues.
• Train staff on procedures, quality, and safety.

Skills

Leadership

Communication

Customer service

Safety awareness

Bilingual English & Spanish

Tools

Smartphones

Tablets

Reporting software

Job description

The Porter Services Supervisor is responsible for overseeing the daily operations of a portfolio of commercial shopping centers, retail properties, office parks, and exterior focused facilities.

This is a hands-on field leadership position requiring supervision, inspections, customer interaction, and physical labor. The Supervisor ensures all assigned properties are maintained to company and client standards while identifying opportunities for additional services and revenue growth.

Working Hours: Monday through Friday 8am-5pm

What You’ll Do:

• Essential Duties and Responsibilities
• Supervise and support porters and maintenance personnel assigned to multiple properties.
• Conduct regular quality inspections and property assessments.
• Generate inspection reports, photographs, and corrective action plans using company software and mobile devices.
• Ensure all contracted services are completed according to scope and quality standards.
• Identify deficiencies, safety concerns, and maintenance issues requiring corrective action.
• Proactively identify opportunities for additional billable services and special projects.
• Provide recommendations and cost information to the Area Manager for customer proposals and additional work authorizations.
• Perform and assist with outdoor cleaning activities.
• Perform or oversee special projects.
• Train employees on company procedures, quality standards, and safety requirements.
• Monitor attendance, productivity, and work performance of assigned staff.
• Coordinate schedules, routes, and daily work assignments.
• Respond to customer requests, complaints, and service issues in a professional and timely manner.
• Maintain tools, equipment, vehicles, and inventory.
• Ensure compliance with all company safety policies and procedures.
• Assist with emergency response, storm preparation, and urgent customer requests.
• Perform physical work as needed to support operational requirements.

What We’re Looking For:

• Experience operating commercial maintenance equipment including backpack blowers, pressure washers, wet vacuums, and power tools.
• Strong understanding of commercial property maintenance and exterior cleaning operations.
• Ability to drive between multiple properties throughout the service area.
• Proficient in using smartphones, tablets, email, and reporting software to document findings, capture photographs, and generate detailed, professional inspection reports.
• Strong communication, leadership, and customer service skills.
• Must have a Valid Driver's License and maintain a driving record that meets company and insurance requirements.
• Must be able to pass a Background Check.
• Must be able to pass Drug Test.
• Bilingual English & Spanish preferred.

Physical Requirements

• Ability to work outdoors in varying weather conditions.
• Ability to stand, walk, bend, climb, and lift up to 50 pounds regularly.
• Ability to safely operate vehicles, equipment, and maintenance tools.
• Quality inspection scores.
• Customer satisfaction and retention.
• Safety compliance.
• Employee attendance and productivity.

Supplemental Compensation:

• Company Vehicle
• Company Gas Card
• Company-provided SunPass coverage for required work-related travel.