Porter DARCARS Silver Spring

Darcars; Silver Spring (MD); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player in automotive services is looking for a dedicated Porter to enhance customer satisfaction and ensure smooth operations within the dealership. This role is pivotal in greeting customers, managing lane logistics, and maintaining a clean environment. Ideal candidates will possess strong communication skills, a commitment to customer service, and the ability to work outdoors in various conditions. Join a company that values its employees and offers numerous benefits, including medical insurance, 401(k), and opportunities for internal advancement. If you're ready to contribute to a thriving team, this is the perfect opportunity for you!

Benefits

Medical insurance

Vision insurance

Dental insurance

401(k) plan

Paid Time Off (PTO)

Paid Holidays

Employee discounts

Internal career advancement opportunities

Community service initiatives

Qualifications

• Strong communication and customer service skills are essential.
• Must be able to lift 30 lbs and operate vehicles safely.

Responsibilities

• Manage lane operations and assist customers with vehicle retrieval.
• Maintain cleanliness of the dealership lot and assist with shuttle services.

Skills

Strong communication skills

Customer service commitment

Ability to lift 30 lbs

Visual acuity for vehicle operation

Ability to work outdoors

Manual transmission operation

Education

High School diploma or equivalent (GED)

Job description

DARCARS Automotive Group is now seeking a Porter!

As the Porter you will play an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department.

In this role, you'll:

• Conduct business in a professional and ethical manner
• Greet every customer with a smile
• Direct customers to their desired destinations when parking or retrieving their vehicles
• Provide shuttle service to customers, when requested
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
• Maintain cleanliness of lot area
• Be responsible for garbage removal
• Clean driveway and walkways, removing debris, ice, and snow, as necessary
• Comply with DARCARS policies and procedures
• Other duties as assigned

For this role, you'll need:

• Strong communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• High School diploma or equivalent (GED)
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Ability to lift a minimum of 30 lbs
• Visual acuity that meets Maryland MVA requirements in order to operate company and customer vehicles
• Ability to work outdoors and on your feet for extended periods of time in various weather conditions
• Ability to operate manual transmission is highly preferred
• Must be a minimum of eighteen years of age
• Valid driver's license and safe driving record
• Ability to pass pre-employment screening (background)

Benefits

• Insurance: medical, vision, dental
• Short-term and long-term disability plans
• Life Insurance
• 401(k)
• PTO and Paid Holidays
• Employee discounts on vehicle purchases, parts and service repairs
• Internal career advancement opportunities
• Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.