Porter DARCARS of Silver Spring

DARCARS Automotive Group; Silver Spring (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Porter to enhance customer satisfaction and contribute to the dealership's success. In this entry-level role, you will manage lane operations, assist customers, and ensure a clean and safe environment. Your commitment to excellent service will shine as you interact with customers and support the service department. This full-time position offers a chance to grow within the company while being part of a team that values community involvement and employee development. If you have a passion for customer service and enjoy working in a dynamic environment, this opportunity is perfect for you.

Benefits

Short-term and long-term disability plans

Life Insurance

401(k)

PTO and Paid Holidays

Employee discounts on vehicle purchases

Internal career advancement opportunities

Community service initiatives

Qualifications

• Strong communication skills with customers and employees.
• Ability to lift a minimum of 30 lbs and operate manual transmission.

Responsibilities

• Manage lane operations and assist with vehicle flow in the dealership.
• Greet customers and provide shuttle service when requested.
• Maintain cleanliness of the service area and report safety concerns.

Skills

Strong communication skills

Customer service commitment

Ability to lift 30 lbs

Ability to operate manual transmission

Education

High School diploma or equivalent (GED)

Job description

DARCARS Automotive Group is now seeking a Porter!

As the Porter, you will play an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department.

In this role, you'll:

• Conduct business in a professional and ethical manner
• Greet every customer with a smile
• Direct customers to their desired destinations when parking or retrieving their vehicles
• Assist with service write-up and tagging of customer vehicles
• Assist with efficient vehicle flow within the dealership as service tickets are generated
• Assist Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
• Provide shuttle service to customers when requested
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
• Maintain cleanliness of service area, keeping the floor clean and dry as necessary
• Be responsible for garbage removal
• Clean driveway and walkways, removing debris, ice, and snow as necessary
• Comply with DARCARS policies and procedures
• Other duties as assigned

For this role, you'll need:

• Strong communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• High School diploma or equivalent (GED)
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Ability to lift a minimum of 30 lbs
• Visual acuity that meets Maryland MVA requirements to operate company and customer vehicles
• Ability to work outdoors and on your feet for extended periods in various weather conditions
• Ability to operate manual transmission is highly preferred
• Must be a minimum of eighteen years of age
• Must have a valid driver's license and safe driving record
• Must be able to pass pre-employment screening (background)

Benefits:

• Short-term and long-term disability plans
• Life Insurance
• 401(k)
• PTO and Paid Holidays
• Employee discounts on vehicle purchases, parts, and service repairs
• Internal career advancement opportunities
• Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Financial Services, Software Development, and Technology, Information and Internet