Porter DARCARS of Rockville

Flippa.com; Rockville (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Porter to enhance customer satisfaction and ensure smooth operations at the dealership. In this vital role, you will manage lane activities, assist customers with vehicle movements, and maintain the cleanliness of the lot. Your strong communication skills and commitment to service will be key in creating a welcoming environment. This position offers an opportunity to grow within a supportive team and contribute to community initiatives while enjoying a range of benefits, including medical insurance and employee discounts. If you're ready to take on a rewarding role in a dynamic setting, this could be the perfect fit for you.

Benefits

Medical insurance

Vision insurance

Dental insurance

401(k)

PTO and Paid Holidays

Employee discounts on vehicle purchases

Internal career advancement opportunities

Community service initiatives

Qualifications

• Strong communication skills and commitment to customer service are essential.
• Must be able to lift at least 30 lbs and have a valid driver's license.

Responsibilities

• Manage lane operations and assist customers with vehicle retrieval.
• Maintain cleanliness of the lot and assist with shuttle services.

Skills

Strong communication skills

Customer service commitment

Ability to lift 30 lbs

Valid driver's license

Ability to operate manual transmission

Education

High School diploma or equivalent (GED)

Job description

DARCARS Automotive Group is now seeking a Porter!

As the Porter you will play an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership.

In this role, you'll:

• Conduct business in a professional and ethical manner
• Greet every customer with a smile
• Direct customers to their desired destinations when parking or retrieving their vehicles
• Assist sales consultants or management by moving customer vehicles to and from the showroom and anything else they may need assistance with
• Provide shuttle service to customers, when requested
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
• Maintain cleanliness of lot area
• Be responsible for garbage removal
• Clean driveway and walkways, removing debris, ice, and snow, as necessary
• Comply with DARCARS policies and procedures
• Assist in dealer exchanges
• Other duties as assigned

For this role, you'll need:

• Strong communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• Requires a High School diploma or equivalent (GED)
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Ability to lift a minimum of 30 lbs
• Must have visual acuity that meets Maryland MVA requirements in order to operate company and customer vehicles
• Ability to work outdoors and on your feet for extended periods of time in various weather conditions
• Ability to operate manual transmission is highly preferred
• Must be a minimum of eighteen years of age
• Must have a valid driver's license and safe driving record
• Must be able to pass pre-employment screening (background)

Benefits

• Insurance: medical, vision, dental
• Short-term and long-term disability plans
• Life Insurance
• 401(k)
• PTO and Paid Holidays
• Employee discounts on vehicle purchases, parts and service repairs
• Internal career advancement opportunities
• Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.