Porter DARCARS

DARCARS Automotive Group; Maryland; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking automotive group as a Porter, where your role is vital to customer satisfaction and the dealership's success. In this dynamic position, you will manage vehicle flow, assist customers and technicians, and ensure a clean and safe environment. This opportunity offers a chance to develop your skills in a supportive atmosphere while contributing to a team dedicated to excellence. If you are passionate about customer service and enjoy working in a fast-paced environment, this role is perfect for you. Embrace the chance to grow your career in the automotive industry with a company that values its employees and community.

Benefits

Medical insurance

Vision insurance

Dental insurance

401(k)

Paid time off

Employee discounts

Internal career advancement

Community service initiatives

Qualifications

• Strong communication skills with customers and employees.
• High School diploma or equivalent required.

Responsibilities

• Manage vehicle flow and assist with service write-up.
• Maintain cleanliness of service area and assist customers.

Skills

Strong communication skills

Customer service commitment

Ability to lift 30 lbs

Ability to operate manual transmission

Education

High School diploma or equivalent (GED)

Job description

DARCARS Automotive Group is now seeking a Porter! As the Porter, you will play an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department.

In this role, you'll:

• Conduct business in a professional and ethical manner
• Greet every customer with a smile
• Direct customers to their desired destinations when parking or retrieving their vehicles
• Assist with service write-up and tagging of customer vehicles
• Assist with efficient vehicle flow within the dealership as service tickets are generated
• Assist Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
• Provide shuttle service to customers when requested
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
• Maintain cleanliness of service area, keeping floor clean and dry, as necessary
• Be responsible for garbage removal
• Clean driveway and walkways, removing debris, ice, and snow, as necessary
• Comply with DARCARS policies and procedures
• Assist in dealer exchanges
• Other duties as assigned

For this role, you'll need:

• Strong communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• High School diploma or equivalent (GED)
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Ability to lift a minimum of 30 lbs
• Must have visual acuity that meets Maryland MVA requirements to operate company and customer vehicles
• Ability to work outdoors and on your feet for extended periods in various weather conditions
• Ability to operate manual transmission is highly preferred
• Minimum of eighteen years of age
• Valid driver's license and safe driving record
• Ability to pass pre-employment screening (background)

Benefits:

• Insurance: medical, vision, dental
• Short-term and long-term disability plans
• Life Insurance
• 401(k)
• PTO and Paid Holidays
• Employee discounts on vehicle purchases, parts, and service repairs
• Internal career advancement opportunities
• Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.