Porter - Audi Birmingham

Sonic Automotive; Irondale (AL); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Service Greeter/Porter to enhance customer experience at their Irondale location. This role involves greeting customers, managing vehicle traffic, and ensuring a smooth service process. The ideal candidate will have a strong customer service focus and the ability to maintain a clean and organized service area. With a commitment to safety and professionalism, you will be a key part of a team dedicated to providing exceptional service. Join this forward-thinking company to kickstart your career in the automotive industry, where opportunities for growth and development abound.

Benefits

Comprehensive training

Competitive compensation

Unparalleled benefits

Qualifications

• Must have a valid driver's license and pass pre-employment testing.
• Ability to greet customers and manage service traffic flow.

Responsibilities

• Greets customers and directs them appropriately in the service area.
• Maintains a clean and safe service drive area.
• Drives vehicles safely and reports any lot damage immediately.

Skills

Customer Service

Vehicle Handling

Safety Awareness

Education

High School Diploma or equivalent

Tools

Vehicle Key Tags

Job description

Porter - Audi Birmingham in Irondale, AL at Sonic Automotive

Location: Grants Mill Way 1314
Irondale, AL 35210

Job Type: Other

Experience: Associate

About

At Audi Birmingham, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, increasing customer convenience, and maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking, and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all the vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
14. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
15. The requirements listed are representative of the knowledge, skill, and/or ability required.
16. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
17. All applicants must be authorized to work in the USA.
18. All applicants must perform duties and responsibilities in a safe manner.
19. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

It's time to make the most important move of your career. From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.