Porter

Cooper's Hawk Winery and Restaurants; Wheeling (IL); On-site; USD 20,664 - 24,108; Part time

Benefits offered by this job

50% Dining and Carryout Discounts

40% Retail Wine Discounts

20% Retail and Private Events Discounts

Medical, Prescription, Dental, and Vision Insurance

Flexible Schedules

Paid Time Off

Wine and Culinary Education

Job summary

A leading dining establishment in Wheeling seeks a Porter to maintain cleanliness and provide exceptional guest service. The role requires a hospitality-focused individual, at least 18 years old, with a passion for food and beverage. Responsibilities include greeting guests, ensuring the restaurant is clean, polishing silverware, and adhering to company standards. Benefits include competitive pay, medical insurance, flexible schedules, and numerous employee perks. Join our team to grow and excel in a vibrant dining environment.

Qualifications

• Must be at least 18 years old.
• Ability to read, write, and understand English.
• Ability to lift and carry up to 40 lbs.
• Ability to stand and walk for up to 10 hours.

Responsibilities

• Greet all guests with hospitality and friendliness.
• Ensure cleanliness, including maintaining restrooms.
• Polish flatware and stock stemware.
• Restock the bar and beverage station.
• Follow company service standards.

Skills

Hospitality-focused individual

Knowledge of food, wine, and beverages

Effective communication

Ability to multi-task under pressure

Team player

Job description

Overview

As a member of the Coopers’ Hawk team, the Porter ensures our restaurant is always clean and safe for our Team Members and Guests.

Compensation: $15 - $17.50 per hour. Pay offered is determined by skills, qualifications and experience.

What You’ll Get

• Incredible Discounts:
• • 50% Dining and Carryout
  • 40% Retail Wine
  • 20% Retail and Private Events
  • Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• Company Matching 401(k) Retirement Savings Plan
• Flexible Savings Accounts- Health and Dependent Care
• Highly Competitive Pay plus Team Member Incentives & Rewards
• Pay Access before Pay Day
• Flexible Schedules
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling.
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Employee Referral Bonus Program
• Wine and Culinary Education
• Career Growth Flight Plan
• Milestones Recognition Program

What You’ll Do

• Greet all guests with hospitality and friendliness
• Ensure cleanliness of Cooper’s Hawk including keeping the floors clean following “Wash n Walk” procedures, cleaning surfaces, cleaning and maintaining restrooms.
• Polish flatware and ensure silverware are neat and tight in napkin fold.
• Follow proper wine glass polishing procedure and stock stemware.
• Restock the bar and beverage station.
• Adhere to all Cooper’s Hawk service standards
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
• Maintain professional relationships with all Managers and Team Members
• Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the Employee Handbook
• Perform other duties as assigned

What You’ll Need

• Must represent Cooper’s Hawk Values
• At least 18 years of age
• A hospitality-focused individual with a passion for guest service
• Knowledge of and passion for food, wine and beverages
• An individual who thrives in a team-based environment
• Ability to communicate clearly with Guests, managers and team members
• Must be able to read, write and understand English
• Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
• Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
• Ability to lift and carry up to 40 lbs.
• Ability to stand and walk up to 10 hours per shift
• Ability to exert fast-paced mobility for periods of up to 6 hours in length
• Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation
• Ability to perform basic mathematical calculations

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.