Position Summary
The Porter is responsible for the upkeep of grounds, amenities, building exteriors, leasing office, parking lots, and other community buildings of multi-family residential properties. The role ensures excellent curb appeal, cleanliness, and customer service.
Schedule
Monday to Friday, on-call, weekend availability.
Role & Responsibilities
- Maintain excellent customer service relationships.
- Work with the maintenance team to ensure excellent curb appeal at all times.
- Inspect exterior grounds and buildings, including breezeways, daily.
- Pick up trash on the grounds and run the trash compactor daily, including weekends as scheduled.
- Clean the mailbox area daily.
- Water flowers, plants, and shrubs as needed.
- Perform swimming pool maintenance and cleaning as needed; maintain accurate chemical records according to state and local requirements.
- Pick up trash, straighten, and wipe down furniture in the pool area.
- Assist in the daily upkeep and cleanliness of the office, clubhouse, and amenity areas.
- Check and replace light bulbs as needed.
- Maintain painting of curbs and speed bumps.
- Sweep, blow, and/or pressure wash breezeways, parking lots, and common areas.
- Keep storm drains free of debris.
- Deliver and/or post correspondence, newsletters, and flyers.
- Assist in the performance of turn events.
- Trash out vacant units.
- Address complaints and resolve issues in a timely, professional fashion.
- Perform additional duties as directed.
- Adhere to the company dress code.
Qualifications
- No specific level of education is required; high school diploma or equivalent preferred.
- Must pass a background check.
- Must be able to work outdoors in temperatures exceeding 90°F or below 32°F.
- Must be able to personally perform general groundskeeping and maintenance tasks without endangering themselves, residents, and other employees.
- Must have reliable transportation due to the on‑call requirement.
- Groundskeeping and landscaping experience is preferred.
Physical Activities & Requirements
- Use general cleaning and maintenance equipment, including hand tools, vacuums, blowers, hoses, ladders, paint equipment, and cleaning chemicals.
- Capable of lifting and transporting up to 50–75 pounds.
- Frequent bending, stooping, walking, and reaching while removing debris, handling trash, and performing groundskeeping duties.
- Use ladders and work at heights of 8–9 feet or more.
- Possess sufficient mobility and flexibility to access equipment and complete tasks across the property.
- Work outdoors in varying weather conditions, including extreme heat and cold.
- Assist with general maintenance tasks and perform duties safely without risk to self, residents, or team members.
Benefits
- Competitive pay and commission structure.
- 8 hours of paid volunteer time.
- LGBTQ+ friendly workplace.
- Age‑inclusive hiring heroes program.