Popeyes Eastchase Crew Member

TICE; Montgomery (AL); On-site; USD 14,000 - 18,000; Full time

Job summary

TICE Chicken Holdings is hiring immediately in Alabama for a Crew Member to greet guests, cook food, and package orders according to Popeyes standards.

No prior restaurant experience required; training provided. You will handle cash, maintain cleanliness, and ensure quick, friendly service.

This role offers opportunities to grow with the Popeyes franchise in Montgomery, in a fast-paced team environment.

Qualifications

• Prior restaurant experience is not required; training provided.
• Cash handling and accurate change given.
• Strong guest service and sanitation focus.

Responsibilities

• Welcome guests with a positive attitude and a smile.
• Fill orders quickly and accurately within service times.
• Collect payment and provide correct change.
• Deliver orders and invite guests to return.
• Maintain cash drawer accuracy and security.
• Report cash issues and equipment problems to the manager.
• Address customer concerns promptly with management involvement.
• Keep parking lot, lobby, and restrooms clean and sanitary.
• Keep drive-thru menu board accurate and clean.
• Ensure overall sanitation of dining area and restrooms.

Skills

Cash handling

Guest services

Food service

Teamwork

Job description

Crew Member- TICE Chicken Holdings

Job Description

Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions

Guest Services

• Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Delivery of order to customer, thanking the customer and inviting him/her to return.
• Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.
• Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.
• Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.
• Ensure Drive-Thru menu board is clean and contains correct information.
• Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles

Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative

Salary: $10 - $13 per hour