Poolside Guest Experience Pro - Flexible Schedule

Garden of the Gods Resort and Club; Colorado Springs (CO); On-site; USD 32,000 - 45,000; Full time

Job summary

Garden of the Gods Resort and Club in Colorado Springs invites applications for a Pool Attendant role to deliver memorable poolside service to club members and hotel guests. You will assist with set-up, maintenance, cleanliness, and safety of the Three Graces Pools, Infinity Pool, and Recreation Center, while promoting the resort’s standards and guest satisfaction.

The position requires flexible scheduling including weekends and holidays, strong customer service, basic math, and the ability to

Qualifications

• Minimum Knowledge & Skills: Possess basic math skills.
• Basic knowledge of food presentation, preparation, and handling.
• Customer Service skills.
• Requires ability to communicate and record information in writing.
• Requires basic computer skills.

Responsibilities

• Ensure the safety of pool patrons at all times.
• Greet guests and assist with seating and menus.
• Maintain pool deck, Recreation Center, locker rooms, and Teen Room in clean, safe condition.
• Assist with pool set-up, tear-down and events.
• Open/close pools, answer phones, and check members/guests in/out.
• Promote and upsell merchandise and premium offerings to enhance guest experience.

Skills

Customer Service

Communication

Basic math skills

Writing/record keeping

Computer skills

Education

High School diploma or GED

CPR & First Aid Certification

Food Handler Certification

Alcohol Server Certification

Food Protection Manager Certification

Job description

Garden of the Gods Resort and Club in Colorado Springs invites applications for a Pool Attendant role to deliver memorable poolside service to club members and hotel guests. You will assist with set-up, maintenance, cleanliness, and safety of the Three Graces Pools, Infinity Pool, and Recreation Center, while promoting the resort’s standards and guest satisfaction.

The position requires flexible scheduling including weekends and holidays, strong customer service, basic math, and the ability to