Pool Warranty & Service Technician

Anthony & Sylvan Pools; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A regional pool service company seeks a Customer Service Technician in Charlotte, NC to oversee pool maintenance and repairs. The candidate will manage service schedules, perform equipment repairs, and ensure excellent customer relations. Applicants should have at least 3–5 years in pool service or construction, along with communication and problem-solving skills. The position is full-time and requires some Saturday work during peak seasons. This role offers a dynamic environment with opportunities for growth.

Qualifications

• 3–5 years experience in swimming pool service or construction.
• Valid driver's license is required.
• Experience in plumbing, masonry, and electrical work required.

Responsibilities

• Coordinate and schedule repair services efficiently.
• Perform swimming pool and equipment repairs.
• Document all pool services accurately.

Skills

Strong communication skills

Problem-solving skills

Organizational skills

Basic mechanical aptitude

Customer service orientation

Team player

Education

High School Diploma/GED or equivalent

Job description

A regional pool service company seeks a Customer Service Technician in Charlotte, NC to oversee pool maintenance and repairs. The candidate will manage service schedules, perform equipment repairs, and ensure excellent customer relations. Applicants should have at least 3–5 years in pool service or construction, along with communication and problem-solving skills. The position is full-time and requires some Saturday work during peak seasons. This role offers a dynamic environment with opportunities for growth.