Pool Supervisor/Porter

Troon; Surprise (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare Benefits

Retirement Benefits

Time Off

Job summary

Sterling Grove, located in Surprise, AZ, is seeking a full-time Pool Supervisor/Porter at Troon. The role focuses on daily pool operations, safety, and facility administration to ensure a secure environment for members and guests.

Responsibilities include logging and billing guests, managing equipment, enforcing safety rules, and maintaining records. Requires basic PC skills, good communication, and a high school diploma or GED.

Qualifications

• Decisions and judgments in administrative tasks.
• Proficient use of personal computers and related software.
• Clear written and verbal communication.
• Strong interpersonal skills with members and staff.
• Ability to read, understand, follow, and enforce safety procedures.
• Proficient with Microsoft Office applications.

Responsibilities

• Create a safe, comfortable pool environment for members and guests.
• Coordinate facility administration and scheduling.
• Log and bill members and guests for services and activities.
• Manage facility access to prevent non-members from entering.
• Maintain inventory of equipment and notify manager for supplies.
• Store and care for aquatic equipment; keep storage areas clean.
• Register members and charge for guests, lessons, and activities.
• Enforce safety and conduct rules of the club.
• Maintain records of pool attendance, accidents, and concerns.
• Keep first aid kit fully stocked and accessible.
• Address guest feedback and event concerns.
• Incorporate safe work practices in daily tasks.
• Maintain regular attendance and reliability.
• Perform other duties as required.

Skills

Decision making

PC skills

Communication

Interpersonal skills

Safety procedures

Microsoft Office

Education

High school diploma or GED

Job description

Sterling Grove, located in Surprise, AZ, is pleased to announce an excellent career opportunity for afull-time Pool Supervisor/Porter! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

General Purpose:
Manages the day-to-day operation, maintenance, and administration of the club’s aquatic facility. Ensures that all appropriate water health and safety standards are maintained. Supervises the safety and cleanliness of the club swimming pool and facilities.

Key Responsibilities:

• Provides a comfortable, safe pool environment for members and guests
• Coordinates the administration of the facility
• Ensures all members and guests are properly logged and billed
• Manages the facility to prevent non-members from entering
• Maintains equipment inventory and notifies manager when equipment and supplies are needed for the implementation of various programs
• Properly cares for and stores aquatic equipment; keeps storage area neat, clean, and in safe working order
• Registers all members at the pool and charges for all guests, lessons, and activities
• Enforces club rules of safety and conduct
• Maintains all necessary records concerning pool attendance, accident reports, and problem-member reports
• Maintains a fully stocked first aid kit
• Reviews guests' comments and event concerns
• Incorporates safe work practices in job performance
• Maintains regular and reliable attendance
• Performs other duties as required

Minimum Qualifications:

• Ability to make administrative and procedural decisions and judgments
• Skill in the use of personal computers and related software applications
• Ability to communicate effectively, both orally and in writing
• Strong interpersonal and communication skills, and the ability to work effectively with membership and staff
• Ability to read, understand, follow, and enforce safety procedures
• Knowledge of Microsoft Office applications

Experience/Education:

• High school diploma or general education degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience

Working Conditions and Physical Effort:

Moderate physical activity; requires handling of objects up to 50 pounds, or standing and/or walking for more than four (4) hours per day

Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions

Work may involve moderate exposure to unusual elements, such as extreme temperatures, humid conditions, dirt, dust, fumes, unpleasant odors, and/or loud noises

Frequently uses hands, talks, and hears

Regularly stands and sits

Occasionally walks, reaches with hands and arms, climbs, balances, stoops, kneels, crouches, crawls, tastes, or smells

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.