Pool Service Technician

PoolServ, LLC; California (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Tools of Trade provided

Company vehicle provided

Job summary

PoolServ, LLC is hiring a Service Technician to deliver professional pool and spa maintenance with strong customer service. You will handle routine cleaning, post-remodel tasks, upsell opportunities, and detailed on-site reporting.

The role requires excellent communication, reliability, and the ability to work independently as part of a team, including weekends or holidays as needed.

Qualifications

• High school diploma or equivalent required or preferred.
• CPO or PPSO certification preferred.
• Current driver’s license and clean driving record.

Responsibilities

• Provide reliable, efficient, and professional service to clients.
• Perform pool cleaning and maintenance per manufacturer guidelines and codes.
• Represent PoolServ and set client expectations on first visits.
• Conduct post remodel maintenance tasks and cleaning as needed.
• Load vehicle with stock and record usage for invoicing.
• Document materials used on-site for billing purposes.
• Identify opportunities to upsell services or products.
• Collect data, notes, and photos on-site for office reporting.
• Maintain a clean, safe vehicle and comply with OSHA policies.

Skills

Interpersonal skills

Customer service

Calculations

Independent work

Time management

Computer skills

Problem solving

Flexible hours

Education

High school diploma or equivalent

CPO or PPSO certification

Driver's license

Job description

Job Description

Service Technician

• Tools of Trade & Company Vehicle provided
• Stable and established industry professionals
• Career progression opportunities!

We’re looking for motivated individuals to join our team of swimming pool and spa experts. This Service Technician position requires lots of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service.

Duties/Responsibilities

• Provide a reliable, efficient, and professional service to clients and client follow up.
• Perform all needed filter cleans and other periodical maintenance pool cleaning services professionally and safely, in line with manufacturer recommendations and all applicable codes
• Represent Poolservand ascertain clients’ needs and set expectations on first time and one-off cleans and/or maintenance
• Perform initial maintenance post remodel work provided by Poolserv such as but not limited to brush downs
• Load vehicle with standard and out of ordinary stock. Ensure all stock removed from warehouse is accurately recorded and maintain stock register and required tools to undertake services
• Record all materials and products used on-site for invoicing purposes.
• Identify poolside opportunities for upselling/sales opportunities
• Collect data, take notes and pictures on a job site and report back to the office
• Maintain a clean and safe vehicle environment, including vehicle presentation adhering to OSHA policies & procedures.

Required Skills/Abilities

• Excellent interpersonal and customer service skills.
• Basic level calculation skills.
• Ability to work independently and as part of a team
• Excellent organizational skills including time management
• Computer skills.
• Excellent problem-solving skills ability.
• Ability to work various hours including weekends and some holidays

Education and Experience

• High school diploma or equivalent
• Certified Pool Operator (CPO) or Pool Professional and Spa Operator (PPSO) certification preferred
• Current Driver’s License and good driving record
• 2 years experience in a similar role

Physical Requirements

• Ability to spend up to 100% of working time standing, walking, and moving around
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
• Ability to regularly push, pull and lift more than 100 pounds
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies

Company Description

We have experienced explosive growth while maintaining a high level of support for all of our clients. We supply all tools, vehicles and uniforms for our team members. We focus on the specific issues or problems when providing feedback. It is very important as this is the basis for trust and the ability to not only make mistakes but learn from them as well.