Pool Monitor

Amfamfit; Midlothian (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Uniform provided

Job summary

Amfamfit is seeking an Aquatic Monitor in Midlothian, VA to maintain a safe, clean aquatic area for members. The role emphasizes member engagement, safety, and excellent service while adhering to club standards and emergency procedures.

Qualified candidates will hold Lifeguard and CPR/AED certifications and demonstrate strong communication skills, both written and verbal, across emails and texts. Uniforms provided; on-site shifts with a customer-focused mindset.

Qualifications

• Lifeguard certification required.
• CPR/AED certification required.
• Strong verbal and written communication skills.

Responsibilities

• Get & Keep Members.
• Provide the highest quality customer service with a welcoming attitude.
• Follow AFF Service Standards and club policies.
• Know and follow emergency response protocol; prioritize safety.
• Arrive early and wear department uniform.
• Participate in department and club meetings; be a team player.

Skills

Life Guard Certification

CPR and AED Certification

Communication skills

Job description

Job Details

Job Location: Swift Creek - Midlothian, VA 23112

Objective: Providing a safe, clean Aquatic area for our members.

Reports to: Aquatic Manager (AM)

Criteria

• Life Guard Certification
• CPR and AED Certification
• Proficient oral, written, and technology communication (email/text) skills

Aff Team Member Responsibilities

• To Get & Keep Members.
• Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and Business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability.
• Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible.
• Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks.
• Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority.
• Arrive to work 10 minutes early. Wear department-specific uniform.
• Actively participate in all department and club meetings.
• Be a team player by contributing to both club and organizational goals.
• Maintain open and honest communication with the team, partnering together as fitness professionals.

Pool Monitor Responsibilities

• Align with company and industry Life Guard guidelines for a safe environment.
• Stay active and current with AFF-approved certifications, including CPR/AED and specialty certifications for your programs. Provide current copies of all approved instructor certifications to the AM.
• Enforce the rules of the Aquatic area while maintaining the utmost customer service and providing a fun, pleasant experience for members.
• Test and record pool chemistry and report any problems/concerns to management.
• Provide appropriate instruction as well as a fun, safe environment for organized pool activities.
• Inform the AM of any equipment needs or malfunctions. Wear appropriate, safe attire.
• Perform other duties as reasonably assigned.