Pool Manager - Trotter YMCA

YMCA of Greater Houston; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

The YMCA of Greater Houston is seeking a Lifeguard to ensure safe swimming conditions at their facilities in Houston, Texas. The role involves leadership, supervision of staff, and maintaining a positive atmosphere for members. Candidates should possess current Lifeguard and Swim Instructor certifications, have previous relevant experience, and be capable of handling emergency situations. This position is vital for member safety and involves active participation in YMCA culture and programs.

Qualifications

• Minimum age of 21 years.
• Two to three years related experience preferred.
• Current or must obtain various certifications within specified timelines.

Responsibilities

• Provides leadership and ensures safe swimming conditions.
• Models effective relationships with members and staff.
• Maintains required certifications and responds to emergencies.

Skills

Lifesaving skills

Leadership

Communication

Problem-solving

Education

Current YMCA Lifeguard certification

Current YMCA Swim Instructor certification

Job description

Position Summary

Provides Leadership and ensures safe swimming conditions in the pool(s), on the pool deck(s) and in surrounding areas. Creates a safe and positive atmosphere promoting member safety and engagement, youth development and healthy living in accordance with YMCA standards, policies and procedures. The position is responsible for ensuring life guards and swim instructors are meeting essential job functions. Responsible for supervision of aquatics staff and administrative duties under the supervision of the Aquatics Director.

Essential Functions

1. Knows and understands all emergency procedures and responds to emergency situations immediately and appropriately, in accordance with YMCA standards, policies and procedures. Provides lead assistance in any emergency situation and activates the emergency communication plan.
2. Knows, understands, and consistently enforces safety rules, swim testing procedures, policies and guidelines for the pool(s) and aquatics area(s).
3. Performs maintenance of the pool(s) and pool area(s) to assure high standards of safety and cleanliness; including vacuuming, cleaning pool deck, pool tiles and trash-pickup. Backwash and adjust chemicals as needed.
4. Ensures pool chemical testing, daily equipment checks, opening/closing procedures and accurate records are maintained.
5. Checks for pool hazards when arriving and continues to monitor risks to prevent accidents before they occur.
6. Maintains all required certifications, in accordance with YMCA standards, policies and procedures.
7. Models effective relationships with the members, participants and other staff. Communicates rules and policies while being "firm, fair and tactful" and utilizing the "Q-1-2" customer service technique.
8. Provides leadership and guidance for other life guards and swim instructors.
9. Performs aquatics audits, drills and other types of skill evaluations.
10. Documents and informs the Director of incidents/accidents, member concerns, damaged equipment and supply needs.
11. Creates and coordinates life guard and swim instructor schedules, including substitutions.
12. Coordinates and schedules use of aquatics facilities for program activities and events.
13. Attends and assists the Aquatics Director with preparation of all staff meetings and trainings, as required by YMCA standards, policies and procedures and/or state health department code requirements. Attends a minimum of four (4) hours in‑service per month.
14. Assists with YMCA Annual Campaign fund‑raising activities and special events.
15. Reports suspicious and inappropriate behaviors and policy violations.
16. Follows mandated abuse and incident reporting requirements.
17. Meets timelines and deadlines related to supporting systems and employee compliance. An example includes but is not limited to UKG for review and approval of timesheets.

YMCA Culture & Cause Expectations

• Welcoming – Accept neighbors eagerly, warmly, hospitably, and as equal participants.
• Nurturing – Care for, support, and help develop through encouragement.
• Hopeful – Take an optimistic or positive view of future outcomes.
• Determined – Devote full strength and concentrated attention to the cause.
• Genuine – Be honest and open in relationships with others.

YMCA Competencies (Team Leader)

Mission Advancement: Models and teaches the Y's values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development and recognition. Cultivates relationships to support fundraising.

Collaboration: Champions inclusion activities, strategies and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high‑quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non‑threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up‑to‑date knowledge and skills in technology.

Qualifications

1. Minimum age of 21 years.
2. Two to three years related experience, preferred.
3. Demonstrates proficiency in lifesaving skills in accordance with YMCA policies and procedures.
4. Current YMCA Life Guard or Red Cross Life Guard and obtain YMCA Life Guard certification within 30 days of hire.
5. Current or must obtain YMCA Swim Instructor certification.
6. Current or must obtain prior to first scheduled shift: ASHI certification for CPA, Basic First Aid and Emergency Oxygen and YOTS Child Abuse Prevention Training, Information Security and Awareness, Workplace Harassment and Bullying, Universal Precautions, and New Staff Orientation Assessment.
7. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Language Skills

Ability to read, interpret, retain and teach safety rules, maintenance instructions and aquatics education manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of children, parents, members and other staff, and in one‑on‑one settings.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Ability to apply common sense, understanding and sound judgment to carry out instructions in written, verbal or diagram form, including assisting with curriculum learning. Ability to deal with problems involving several concrete variables in standardized situations. Ability to maintain confidentiality. Ability to be sensitive and alert to the needs, feelings, and safety of others. Ability to follow YMCA policies and procedures and state health department code requirements.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. The employee frequently is required to use hands to handle and/or feel objects, tools and/or controls; climb, balance, stoop, kneel, crouch and/or crawl. The employee is frequently required to reach with hands and arms and taste and smell. The employee must frequently move and/or lift up to 50 pounds and perform effective rescues regardless of weight. Possess adequate vision and hearing to safely monitor and aquatic environment and children. Ability to remain alert, continuously scan all areas and perform strenuous physical tasks necessary for a water rescue. Ability to hear voices, distinguish distress signals and communicate verbally, including projecting voice across distance in both normal and loud situations.

The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.