Pool Manager

The Knox, Auberge Collection; Dallas (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

The Knox, Auberge Collection, Dallas, invites applications for a Pool Manager to direct daily poolside service and collaborate with culinary, rooms, and other F&B leaders to meet service and financial goals.

This hands-on role emphasizes guest engagement, team development, and seamless operation during peak periods, with a focus on safety, quality, and hospitality excellence.

Qualifications

• Prior supervisory or management experience in food and beverage, preferably in a hotel, resort, private club, or poolside setting.

Responsibilities

• Lead daily pool outlet operations, ensuring service areas are prepared, clean, and stocked.
• Welcome guests and maintain a visible presence throughout the outlet, responding promptly and discreetly to requests or concerns.
• Hire, train, schedule, coach, and support team members; set clear expectations for service and performance.
• Monitor food and beverage service, coordinate with culinary and bar teams, and ensure orders are delivered accurately and efficiently.
• Review reservations, seating, staffing, and outlet activity to support a smooth guest experience during busy periods.
• Support revenue goals through thoughtful recommendations, menu knowledge, and attentive service.
• Monitor labor, inventory, and operating expenses; follow procedures for cash handling, purchasing, and reporting.
• Ensure team members follow food safety, sanitation, responsible alcohol service, and workplace safety standards.
• Partner with hotel departments to coordinate pool operations, special events, guest requests, and service recovery.

Skills

Guest service

Team leadership

Communication

F&B leadership

Food safety

POS knowledge

Job description

Company Description

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever,

Company Description

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever, The Knox, Auberge Collection will debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.
For more information: https://auberge.com/the-knox/
Follow The Knox on Instagram @theknoxauberge

Job Description

The Pool Manager leads the daily operation of the poolside food and beverage outlet at The Knox, Auberge Collection. This hands-on role oversees service, team performance, and outlet readiness, creating a relaxed and polished experience for hotel guests and residents. The Pool Manager works closely with culinary, rooms, and other food and beverage leaders to deliver attentive service and support the outlet’s financial goals.

• Lead daily pool outlet operations, ensuring service areas are prepared, clean, and properly stocked.
• Welcome guests and maintain a visible presence throughout the outlet, responding promptly and discreetly to requests or concerns.
• Hire, train, schedule, coach, and support team members; set clear expectations for service and performance.
• Monitor food and beverage service, coordinate with culinary and bar teams, and ensure orders are delivered accurately and efficiently.
• Review reservations, seating, staffing, and outlet activity to support a smooth guest experience during busy periods.
• Support revenue goals through thoughtful recommendations, menu knowledge, and attentive service.
• Monitor labor, inventory, and operating expenses; follow procedures for cash handling, purchasing, and reporting.
• Ensure team members follow food safety, sanitation, responsible alcohol service, and workplace safety standards.
• Partner with hotel departments to coordinate pool operations, special events, guest requests, and service recovery.

Qualifications

• Prior supervisory or management experience in food and beverage, preferably in a hotel, resort, private club, or poolside setting.
• Strong guest-service, team-leadership, and communication skills.
• Ability to manage competing priorities and remain composed during busy service periods.
• Knowledge of food safety, sanitation, inventory, labor management, and point-of-sale procedures.
• Current food-handler and responsible alcohol-service certifications, or ability to obtain them prior to start date as required.
• Flexibility to work a schedule that includes being on property weekends, holidays, and peak seasonal periods.

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training