Pool & Beach Server

Auberge Resorts Collection; Waimea/Kamuela (HI); On-site; USD 22,000 - 25,000; Part time

Job summary

Auberge Resorts Collection is seeking a Beach Club Server to create a personal connection with guests on the beach. The role requires courteous, attentive service and extensive knowledge of menu items, ingredients, and allergens.

Responsibilities include greeting guests, taking orders, delivering food and beverages, and maintaining a clean beach area while ensuring guest safety and satisfaction. TB clearance and food handler certification required.

Qualifications

• Serving experience in a similar environment.
• High attention to detail.
• Ability to remain calm under pressure while working in a fast-paced environment.
• Organizational skills and sales ability.
• Ability to multi-task.
• Strong oral and written communication skills.
• High level of product knowledge.
• Ability to maintain a level of professional urgency and momentum.
• TB Clearance and Food Handlers Certification Required.

Responsibilities

• Greet guests warmly and provide a welcoming atmosphere at the beach club.
• Taking and delivering food and beverage orders accurately and efficiently.
• Demonstrating knowledge of menu items, ingredients, preparation methods, and allergens.
• Recommending food and beverage pairings to enhance the guest experience.
• Providing and setting up beach amenities, towels, umbrellas, and lounge chairs.
• Assisting guests in finding seating locations on the beach or club area.
• Delivering special amenities or surprise treats for memorable experiences.
• Maintaining a clean and organized beach area and proper disposal of trash.
• Monitoring guest safety and reporting concerns to supervision.
• Processing payments accurately and handling cash and credit transactions.
• Collaborating with kitchen staff and bartenders for timely service.
• Adhering to all food safety and hygiene standards.
• Responding to guest requests and resolving issues or complaints.
• Participating in team meetings and training to improve service quality.
• Promoting beach club events and activities to increase participation.

Skills

Hospitality experience

Attention to detail

Calm under pressure

Multi-tasking

Communication

Product knowledge

Job description

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary for this position is $16.00 - $18.20 hourly.

The Beach Club Server creates a personal connection for the guests enjoying the beach. This role requires a courteous and attentive manner, resulting in a very high level of guest satisfaction. This is a casual position.

As our Beach Club Server, your responsibilities include:

• Greet guests warmly and provide a welcoming atmosphere at the beach club
• Taking and delivering food and beverage orders accurately and efficiently
• Demonstrating exceptional knowledge of menu items, including ingredients, preparation methods, and potential allergens
• Recommending food and beverage pairings to enhance the guest experience
• Providing and setting up beach amenities, including towels, umbrellas, and lounge chairs
• Assisting guests in finding their preferred seating locations on the beach or in the club area
• Delivering special amenities or surprise treats to create memorable experiences for guests
• Maintaining a clean and organized beach area, including proper disposal of trash and used items
• Monitoring guest safety and reporting any concerns to the appropriate supervisor
• Processing payments accurately and handling cash and credit transactions
• Collaborating with kitchen staff and bartenders to ensure timely and quality service
• Adhering to all food safety and hygiene standards
• Responding promptly to guest requests and resolving any issues or complaints
• Participating in team meetings and training sessions to improve service quality
• Promoting beach club events and activities to increase guest participation and satisfaction

Qualifications

• Serving experience in a similar environment
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Strong oral and written communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• TB Clearance and Food Handlers Certification Required

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.