Policy Processing Representative

Ryan Specialty, LLC; Maryland; Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Bonuses

Benefits package

Disability accommodations

Job summary

Ryan Specialty, LLC is seeking a Policy Processing Representative to efficiently process policy-related transactions, ensuring accuracy and compliance. The role reviews applications, endorsements and cancellations, inputs data into systems, and issues policy documents to clients.

The candidate will support underwriting tasks, assess risk factors, and calculate premiums while collaborating with underwriters, brokers, and management in a fast-paced environment.

Qualifications

• BA/BS degree preferred. Business and/or a technology related degree a plus.
• A minimum of 1 year of experience in an office environment, insurance experience and experience with core business systems and applications preferred.
• Intermediate to advanced MS Office Excel and Word skills required.
• SQL knowledge a plus.
• Excellent verbal and written communication skills.
• Attention to detail, accuracy, and data integrity.
• Strong organizational and time management skills.
• Ability to maintain standards of quality and quantity of output as established by management.
• Desire and drive to foster teamwork in a collaborative environment.
• Ability to work well within a team and to continually learn in a fast paced and constantly changing environment.

Responsibilities

• Accurately clear new business submissions in a timely manner with an attention to detail.
• Populate underwriting applications with the information necessary to rate, document and issue accurate and compliant policies.
• Bind and issue new and renewal commercial insurance policies.
• Process endorsements, cancellations and reinstatements.
• Process notices of cancellation, non-renewal notices and renewal solicitation notices.
• Troubleshoot booking and accounting issues or discrepancies.
• Communicate effectively with management, underwriters and brokers to secure the information necessary to accurately process the business.
• Provide timely and efficient service to all internal and external customers, including underwriters and brokers.
• Create and distribute routine and ad-hoc reports as assigned.
• Participate in or handle special projects, as needed.
• Collaborates with resources across the organization to pursue continual process optimization and innovation.

Skills

Attention to detail

Communication skills

Excel

Word

SQL knowledge

Education

BA/BS degree preferred

Tools

SQL

Job description

Position Summary

The Policy Processing Representative is responsible for efficiently processing policy-related transactions, ensuring accuracy and compliance with company policies and regulatory requirements. The role reviews and verifies policy applications, endorsements, and cancellations, inputting data accurately into computer systems, and issuing policy documents to clients. They handle inquiries from policyholders, agents, and other stakeholders, providing timely and accurate information on policy-related matters. They assist with underwriting tasks, such as assessing risk factors and calculating premiums.

What will your job entail?

Job Responsibilities

• Accurately clear new business submissions in a timely manner with an attention to detail.
• Populate underwriting applications with the information necessary to rate, document and issue accurate and compliant policies.
• Bind and issue new and renewal commercial insurance policies.
• Process endorsements, cancellations and reinstatements.
• Process endorsements, cancellations and reinstatements.
• Process notices of cancellation, non-renewal notices and renewal solicitation notices.
• Troubleshoot booking and accounting issues or discrepancies.
• Communicate effectively with management, underwriters and brokers to secure the information necessary to accurately process the business.
• Provide timely and efficient service to all internal and external customers, including underwriters and brokers.
• Create and distribute routine and ad-hoc reports as assigned.
• Participate in or handle special projects, as needed.
• Collaborates with resources across the organization to pursue continual process optimization and innovation.

Work Experience and Education

• BA/BS degree preferred. Business and/or a technology related degree a plus.
• A minimum of 1 year of experience in an office environment, insurance experience and experience with core business systems and applications preferred.
• Intermediate to advanced MS Office Excel and Word skills required. SQL knowledge a plus.
• Excellent verbal and written communication skills.
• Attention to detail, accuracy, and data integrity.
• Strong organizational and time management skills.
• Ability to maintain standards of quality and quantity of output as established by management.
• Desire and drive to foster teamwork in a collaborative environment.
• Ability to work well within a team and to continually learn in a fast paced and constantly changing environment.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

Benefits

The target hourly rate range for this position is $20.00 - $24.00 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail] The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers.

Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between the Agency and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between the Agency and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.