Police/Fire/EMS Dispatcher - Urgent Need

Public Safety Dispatch Network; Hawaii; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Paid leave

Retirement resources

Job summary

Public Safety Dispatch Network in Hawaii seeks experienced Police/Fire/EMS dispatchers to coordinate emergency responses across agencies. You will process calls, verify details, and route units to ensure rapid, accurate responses.

The role requires calm under pressure, strong communication, and the ability to manage multiple channels simultaneously. Training and certifications may be required depending on the agency.

Qualifications

• High school diploma or equivalent; relevant dispatch experience preferred.
• Ability to prioritize, follow procedures, and manage multiple calls.
• Willingness to obtain required public safety certifications as needed.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify incident locations, details, and hazards; route calls accordingly.
• Dispatch units per approved response plans and coordinate multi-agency incidents.
• Monitor radio traffic and unit availability; provide instructions when authorized.
• Maintain incident records and assist interagency communications.

Skills

Multitasking

Calm under pressure

Communication

Team coordination

Education

High school diploma

Tools

Radio systems

CAD / Computer-aided dispatch

GPS mapping

Job description

Police/Fire/EMS Dispatcher Opportunities in Papaaloa

Police/Fire/EMS Dispatchers help coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, they may process calls and manage radio assignments for several response disciplines.

Position Details

• Duty Location: {airport_name}, Papaaloa, HI
• Employer: The hiring consolidated dispatch or public safety agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

What You May Do

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment. Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Complete the required background investigation and hiring assessments
• Pass additional pre-employment screening when specified
• Successfully complete training for each assigned dispatch discipline
• Maintain required certifications and authorized information-system access
• Follow confidentiality requirements and emergency staffing procedures

Work Environment and Physical Requirements

This position typically involves prolonged workstation duties, headset use, keyboard entry, and monitoring multiple communication channels. Employees may manage simultaneous incidents and hear distressing information. Review the vacancy for essential functions and available accommodations.

Benefits

Eligible employees may receive medical, dental, and vision coverage; retirement benefits; paid leave; employee-assistance resources; and continuing education. Shift differentials, certification incentives, and other provisions vary by employer and position.