Police/Fire/EMS Dispatcher - Competitive Public Safety Pay

Regional 911 Intake Solutions; Janesville (WI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers for Milton, WI. You will coordinate responses across police, fire, and EMS, process calls, verify incident details, and route units per established plans.

Join a team that operates around the clock and may require night, weekend, or holiday shifts. Training and credentials may vary by assignment, with a strong emphasis on communication and situational awareness.

Qualifications

• High school diploma or equivalent commonly required.
• Applicants may need specific dispatch credentials depending on assignment.
• Cross-training opportunities may be provided by some agencies.

Responsibilities

• Process requests involving police, fire, rescue, and medical services.
• Verify locations, incident details, and hazards.
• Prioritize and route calls according to approved response plans.

Skills

Communication

Multi-tasking

Attention to detail

Calm under pressure

Education

High school diploma or equivalent

Job description

Police/Fire/EMS Dispatcher Opportunities in Milton

Police/Fire/EMS Dispatchers help coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, they may process calls and manage radio assignments for several response disciplines.

The role requires an understanding of different response procedures and resource needs. Dispatchers must communicate clearly, recognize changing priorities, and coordinate assistance while staying within their training and assigned authority.

Combined dispatch centers commonly operate every day of the year. Employees may rotate between assignments and work nights, weekends, holidays, and required overtime.

Position Details

• Duty Location: {airport_name}, Milton, WI
• Employer: The hiring consolidated dispatch or public safety agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

What You May Do

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment. Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Complete the required background investigation and hiring assessments
• Pass additional pre-employment screening when specified
• Successfully complete training for each assigned dispatch discipline
• Maintain required certifications and authorized information-system access
• Follow confidentiality requirements and emergency staffing procedures

Work Environment and Physical Requirements

This position typically involves prolonged workstation duties, headset use, keyboard entry, and monitoring multiple communication channels. Employees may manage simultaneous incidents and hear distressing information. Review the vacancy for essential functions and available accommodations.

Benefits

• Eligible employees may receive medical, dental, and vision coverage; retirement benefits; paid leave; employee-assistance resources; and continuing education. Shift differentials, certification incentives, and other provisions vary by employer and position.