Police/Fire/EMS Dispatcher

Public Safety Dispatch Network; Philadelphia (Philadelphia County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement benefits

Paid leave

Employee‑assistance resources

Continuing education

Shift differentials and incentives

Job summary

Public Safety Dispatch Network is seeking Police/Fire/EMS dispatchers for Chase, MD. You will process calls, verify details, and route units according to approved response plans. The role involves coordinating multiple agencies and maintaining incident records.

Applicants typically have a high school diploma, strong communication skills, and the ability to work rotating shifts, nights, weekends, and overtime. Training and credentials may vary by agency.

Qualifications

• High school diploma or recognized equivalent commonly required for dispatcher roles.
• Some agencies provide cross-training; credentials depend on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and hazards
• Prioritize and route calls according to procedures
• Dispatch units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic and unit availability
• Provide caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Multitasking

Prioritization under pressure

Calm under pressure

Education

High School Diploma or equivalent

Tools

Radio communication systems

Emergency dispatch software

Job description

Police/Fire/EMS Dispatcher Opportunities in Chase

Police/Fire/EMS Dispatchers help coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, they may process calls and manage radio assignments for several response disciplines.

The role requires an understanding of different response procedures and resource needs. Dispatchers must communicate clearly, recognize changing priorities, and coordinate assistance while staying within their training and assigned authority.

Position Details

Duty Location:
{airport_name}, Chase, MD

Employer:
The hiring consolidated dispatch or public safety agency identified in the official vacancy

Pay:
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Schedule:
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Appointment Type:
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Who May Apply:
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Application Deadline:
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Combined dispatch centers commonly operate every day of the year. Employees may rotate between assignments and work nights, weekends, holidays, and required overtime.

What You May Do

• Process requests involving police, fire, rescue, and medical assistance


• Verify locations, incident details, and immediate hazards


• Apply discipline‑specific procedures to prioritize and route calls


• Dispatch appropriate units according to approved response plans


• Coordinate incidents requiring more than one emergency service


• Monitor radio traffic, unit availability and requests for assistance


• Provide approved caller instructions when trained and authorized


• Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognised equivalent is commonly required. Some agencies provide cross‑training, while others require experience in one or more dispatch disciplines before appointment.

Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch or police dispatch credentials depending on the assignment. Required certifications, accepted providers and completion deadlines must be confirmed in the official vacancy.

General Conditions of Employment

• Meet agency‑specific age and employment eligibility requirements


• Complete the required background investigation and hiring assessments


• Pass additional pre‑employment screening when specified


• Successfully complete training for each assigned dispatch discipline


• Maintain required certifications and authorised information‑system access


• Follow confidentiality requirements and emergency staffing procedures

Work Environment and Physical Requirements

This position typically involves prolonged workstation duties, headset use, keyboard entry and monitoring multiple communication channels. Employees may manage simultaneous incidents and hear distressing information. Review the vacancy for essential functions and available accommodations.

Benefits

• Eligible employees may receive medical, dental and vision coverage


• Retirement benefits


• Paid leave


• Employee‑assistance resources


• Continuing education


• Shift differentials, certification incentives and other provisions vary by employer and position