Police/Fire/EMS Dispatcher

Public Safety Dispatch Network; Palmer Lake (CO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Shift differentials

Job summary

Public Safety Dispatch Network seeks qualified dispatchers for Palmer Lake, CO. You will coordinate emergency responses across police, fire, and EMS, ensuring rapid, accurate communication and proper unit deployment.

Responsibilities include processing calls, verifying details, prioritizing actions, and coordinating with multiple agencies. A high school diploma is typically required, with cross-training and credentialing as needed.

Qualifications

• High school diploma or equivalent required; cross-training may be provided.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and hazards.
• Prioritize and route calls according to procedures.
• Dispatch units per approved response plans.
• Coordinate incidents requiring multiple services.
• Monitor radio traffic and unit availability.
• Provide caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Decision making

Calm under pressure

Education

High school diploma

Tools

Public safety software

Radio dispatch systems

Job description

Police/Fire/EMS Dispatcher Opportunities in Palmer Lake

Police/Fire/EMS Dispatchers help coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, they may process calls and manage radio assignments for several response disciplines.

The role requires an understanding of different response procedures and resource needs. Dispatchers must communicate clearly, recognize changing priorities, and coordinate assistance while staying within their training and assigned authority.

Position Details

Duty Location: {airport_name}, Palmer Lake, CO

Employer: The hiring consolidated dispatch or public safety agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Combined dispatch centers commonly operate every day of the year. Employees may rotate between assignments and work nights, weekends, holidays, and required overtime.

What You May Do

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment. Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Complete the required background investigation and hiring assessments
• Pass additional pre‑employment screening when specified
• Successfully complete training for each assigned dispatch discipline
• Maintain required certifications and authorized information‑system access
• Follow confidentiality requirements and emergency staffing procedures

Work Environment and Physical Requirements

This position typically involves prolonged workstation duties, headset use, keyboard entry, and monitoring multiple communication channels. Employees may manage simultaneous incidents and hear distressing information. Review the vacancy for essential functions and available accommodations.

Benefits

• Eligible employees may receive medical, dental, and vision coverage; retirement benefits; paid leave; employee-assistance resources; and continuing education.
• Shift differentials, certification incentives, and other provisions vary by employer and position.