Police Emergency Dispatch Specialist

Regional 911 Intake Solutions; Ackerman (MS); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision coverage

retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Ackerman, MS is seeking Police Dispatchers to receive emergency and nonemergency requests, document locations, and coordinate with officers using radio and phone systems.

Dispatchers may work nights, weekends, and holidays according to agency needs. A high school diploma is commonly required, and on-the-job training or certification may be provided to entry-level candidates. Accuracy and focus are essential for safety.

Qualifications

• High school diploma or equivalent commonly required.
• Entry-level vacancies may provide training.
• Some positions may require prior dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Active listening

Clear radio communication

Multitasking

Geography knowledge

Education

High School Diploma

Job description

Regional 911 Intake Solutions in Ackerman, MS is seeking Police Dispatchers to receive emergency and nonemergency requests, document locations, and coordinate with officers using radio and phone systems.

Dispatchers may work nights, weekends, and holidays according to agency needs. A high school diploma is commonly required, and on-the-job training or certification may be provided to entry-level candidates. Accuracy and focus are essential for safety.