Police Dispatcher - Real-Time Emergency Communications

Public Safety Dispatch Network; Lufkin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network in Lufkin, TX seeks Police Dispatchers to support law enforcement by taking calls, dispatching officers, and maintaining communications across agencies. The role blends reception, radio dispatch, and records-system duties as needed.

Dispatchers must type accurately, understand spoken information, and work with jurisdiction geography. Training is provided for entry-level positions; background checks and security clearances may apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Listening

Multitasking

Clear radio communication

Jurisdiction geography

Education

High school diploma or recognized equivalent

Job description

Public Safety Dispatch Network in Lufkin, TX seeks Police Dispatchers to support law enforcement by taking calls, dispatching officers, and maintaining communications across agencies. The role blends reception, radio dispatch, and records-system duties as needed.

Dispatchers must type accurately, understand spoken information, and work with jurisdiction geography. Training is provided for entry-level positions; background checks and security clearances may apply.