Police Dispatcher - Make a Difference

Regional 911 Intake Solutions; Goldens Bridge (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher candidates who can receive emergency and nonemergency calls, document details, and assign incidents to available officers for rapid response. Dispatchers monitor radio traffic, coordinate with agencies, and maintain records.

A high school diploma or equivalent is commonly required; strong typing and clear communication are essential; agency training may be provided.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Ability to type accurately and communicate clearly by radio.
• Entry-level vacancies may provide agency training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor radio traffic and officer status.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard information.

Skills

Typing speed

Clear radio communication

Multitasking

Education

High school diploma or equivalent

Tools

Records management systems

CJIS familiarity

Job description

Police Dispatcher Opportunities in York New Salem

Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties.

Position Details

• Duty Location: {airport_name}, York New Salem, PA
• Employer: The hiring law enforcement or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.

What You May Do

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Successfully complete the required background investigation
• Pass applicable typing, listening, multitasking, or dispatch aptitude assessments
• Complete additional screening when required by the employer
• Maintain required dispatch and records-access qualifications
• Comply with confidentiality, security, and professional-conduct standards

Work Environment and Physical Requirements

Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.

Benefits

Depending on eligibility, benefits may include medical, dental, and vision coverage; retirement plans; paid leave; employee-assistance resources; and continuing education. Premium pay and other provisions vary by agency and employment agreement.