Police Dispatcher - Make a Difference

Regional 911 Intake Solutions; Cowden (IL); Presencial; USD 45 000 - 65 000; Tempo integral

Resumo da oferta

Regional 911 Intake Solutions in Cowden, IL seeks Police Dispatchers to receive emergency calls and coordinate with officers. The role involves documenting locations, descriptions, and hazards, and relaying updates to officers on assignment.

Duties include maintaining records, working with other agencies, and ensuring security of information. A high school diploma or equivalent is commonly required; training may be provided.

Qualificações

• High school diploma or equivalent required; training may be provided.
• Ability to type accurately and listen actively.
• Clear radio communication and understanding of jurisdiction geography.
• Background checks and security screenings may apply.

Responsabilidades

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor radio traffic and requests for assistance.
• Coordinate with neighboring agencies and emergency services.
• Maintain incident records and safeguard restricted information.

Conhecimentos

Typing proficiency

Active listening

Radio communication

Geography knowledge

Formação académica

High School Diploma or equivalent

Ferramentas

Records management systems

Descrição da oferta de emprego

Police Dispatcher Opportunities in Cowden

Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties. Dispatchers help officers understand what is happening before they arrive. Accurate locations, descriptions, safety information, and timely updates are essential parts of the work.

Position Details

• Duty Location: {airport_name}, Cowden, IL
• Employer: The hiring law enforcement or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.

What You May Do

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Successfully complete the required background investigation
• Pass applicable typing, listening, multitasking, or dispatch aptitude assessments
• Complete additional screening when required by the employerMaintain required dispatch and records-access qualifications
• Comply with confidentiality, security, and professional-conduct standards

Work Environment and Physical Requirements

Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.

Benefits

• medical, dental, and vision coverage
• retirement plans
• paid leave
• employee-assistance resources
• continuing education

Premium pay and other provisions vary by agency and employment agreement.