Police Dispatcher Entry-Level

City-of-Antioc; Antioch (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Cafeteria Plan

Kaiser Medical Health Plans (Cafeteria

Vision (VSP)

Dental (Delta Dental)

Tuition Reimbursement

Full Gym on Premises

Job summary

City of Antioch seeks a Police Dispatcher for the Antioch Police Department. The dispatcher will evaluate responses to requests for service and coordinate response with public safety units.

Responsibilities include receiving, prioritizing, and relaying 9-1-1 and non-emergency calls, operating CAD and radio systems, and ensuring rapid and accurate deployment of units. A shift-based, frontline public safety role in California.

Responsibilities

• Receive, classify, and prioritize all incoming calls including 9-1-1, emergency, and non-emergency requests for service.
• Operate CAD and radio systems to dispatch appropriate units and coordinate response per policies.
• Maintain contact with field units, monitor multiple frequencies, and relay information to personnel in the field.
• Retrieve information from local, state, and national networks to support officer safety and incident response.
• Enter, update, and retrieve data on stolen property, towed vehicles, and related records as needed.

Job description

Competitive Monthly Cafeteria Benefit Plan Contribution for Medical Benefits!

Bilingual Incentive Pay, Educational Incentive Pay, POST Certificate Incentive Pay and so much more!

The City of Antioch is currently accepting applications for the Police Dispatcher position located within the Antioch Police Department.

The Police Dispatcher evaluates response necessary as dictated by a given request for service.

BENEFIT INFORMATION

Collective Bargaining Representation: Antioch Police Officers Association (non-sworn) Bargaining Unit and Tentative Agreement | Benefits

• Benefits: Cafeteria Plan (City of Antioch pays 100% of Kaiser rate, up to family tier) | CalPERS Medical Health Plans | Vision (VSP) | Dental (Delta Dental)
• Retirement: CalPERS Classic Members 2.7% @ 55, New PEPRA Members 2% @ 62
• 457 Deferred Compensation Option
• Life Insurance
• Tuition Reimbursement
• Full Gym on Premises

PLEASE NOTE:

• INFORMATION ON CANDIDATE BACKGROUND AND MEDICAL SCREENING INFORMATION MAY BE FOUND ON THE POST PUBLIC SAFETY DISPATCHER CANDIDATE SELECTION STATNDARDS WEBSITE: Public Safety Dispatcher Selection Standards
• TO BE CONSIDERED A LATERAL APPLICANT, YOU MUST HAVE AT LEAST TWO (2) YEARS OF EMPLOYMENT AS A POLICE DISPATCHER IN THE STATE OF CALIFORNIA.
• THIS RECRUITMENT IS TO ESTABLISH A 12-MONTH ELIGIBILTIY LIST.THIS RECRUITMENT CAN CLOSE AT ANY TIME SO CANDIDATES ARE ENCOURAGED TO APPLY IMMEDIATELY.
• POST DISPATCHER WRITTEN EXAM IS TBD, ADDITIONAL EXAM INFORMATION MAY BE FOUND VIA THE POST WEBSITE: Public Safety Dispatcher Entry-Level Test Battery Applicant FAQs,
• AND STUDY GUIDE MAY BE FOUND DIRECTLY ON THE POST WEBSITE: Entry Level Dispatcher Selection Battery Examinee Guide
• NEW! NTN ONLINE EXAM SCORES ARE NOW BEING ACCEPTED, ADDITIONAL INFORMATION ON HOW TO TAKE THE NTN ONLINE MAY BE FOUND Public Safety Careers | Firefighter Jobs | Police Officer Jobs | National Testing Network
• ORAL BOARD INTERVIEWS ARE TBD; THE CITY OF ANTIOCH RESERVES THE RIGHT TO MODIFY THIS SCHEDULE.

Public Safety Dispatcher WRITTEN TEST INFORMATION

Commission on P.O.S.T. Entry‑Level Dispatcher Selection Test Battery is a standardized test designed to measure the verbal, reasoning, memory, and perceptual abilities necessary for public safety dispatcher work. It is a requirement for candidates seeking employment in this field and is part of the POST Entry‑Level Dispatcher Selection Test Battery. The exam consists of eleven brief tests that assess various abilities, including the ability to quickly and accurately compare letters and numbers presented orally and in written form, and the ability to shift back and forth between two or more sources of information. The entire test battery takes about 2.5 to 3 hours to complete, including a short break. The POST Entry‑Level Dispatcher Selection Test Battery Examinee Guide provides information about the test. Because the test measures general abilities, there is no study guide or reading list for the test. It is recommended that you familiarize yourself with the test formats shown in the Examinee Guide. If you are not accustomed to test‑taking in general, or if you tend to get tense in testing situations, you may find it helpful to practice doing activities similar to those described in the Examinee Guide.

NOW ACCEPTING ONLINE NTN SCORES

National Testing Network directly contracts with public safety departments across the country to test candidates for jobs. Once a candidate completes this simple online process, information and test scores will be sent directly to each department. Applicants may submit their NTN scores directly to the City of Antioch via the NTN website Emergency Communications Jobs | Find Public Safety Jobs | National Testing Network.

SUMMARY DESCRIPTION

Under general supervision, performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying 9-1-1, emergency, and non‑emergency calls for service for the cities of Antioch and Brentwood, as well as Antioch Animal Control; inputs calls into CAD (computer aided dispatch); dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.

1. Receive, classify, and prioritize all incoming calls to the dispatch center including 9-1-1 calls, emergency, and non‑emergency calls received from citizens and allied agencies requesting service or information; operate a variety of public safety communications equipment including 9-1-1 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio system.
2. Evaluate response necessary as dictated by a given request for service; determine nature, location, and priority of calls; operate computer aided dispatch system to create calls for service within response criteria guidelines; assign and dispatch personnel in accordance with policies and procedures; transfer calls to other appropriate agency in accordance with established procedures; obtain and dispatch other support services as necessary.
3. Maintain contact with all units on assignment; maintain status and location of field units; monitor multiple radio frequencies; relay emergency and non‑emergency information to public safety personnel in the field.
4. Retrieve information from local, state, and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees, and other related information; relay information to officers in the field.
5. Operate computer terminals to enter, modify, and retrieve data such as stolen and recovered property, towed and stolen vehicles,