Police Dispatcher: Critical Emergency Communications

Public Safety Dispatch Network; Bensalem Township (Bucks County); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Public Safety Dispatch Network in Bensalem, PA is seeking police dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive, ensuring accurate locations, descriptions, safety information, and timely updates.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Prior police dispatch work and applicable certifications may be required for experienced classifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accurately

Radio communications

Geography knowledge

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Bensalem, PA is seeking police dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive, ensuring accurate locations, descriptions, safety information, and timely updates.