Police Dispatcher: Critical Communication & Support

National Public Safety Careers; Mokena (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

National Public Safety Careers in Mokena, IL seeks Police Dispatcher candidates to support law enforcement communications. Responsibilities include receiving calls, documenting locations and hazards, and directing officers per priority. Training may be provided for entry-level applicants.

Desirable candidates have strong typing, radio communication, multitasking, and attention to detail, plus ability to work nights and weekends as needed. Benefits and advancement vary by agency.

Qualifications

• High school diploma or equivalent commonly required; training may be provided.
• Experience in police dispatch and applicable certifications may be required for advanced roles.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Radio communication

Multitasking

Attention to detail

Education

High school diploma

Tools

Records management system

Job description

National Public Safety Careers in Mokena, IL seeks Police Dispatcher candidates to support law enforcement communications. Responsibilities include receiving calls, documenting locations and hazards, and directing officers per priority. Training may be provided for entry-level applicants.

Desirable candidates have strong typing, radio communication, multitasking, and attention to detail, plus ability to work nights and weekends as needed. Benefits and advancement vary by agency.