Police Dispatcher: Critical Calls, Clear Communications

Public Safety Dispatch Network; Upper Chichester Township (Delaware County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Public Safety Dispatch Network is seeking Police Dispatchers to support law enforcement by receiving requests for assistance and maintaining reliable communications with officers. Duties may include telephone call taking, radio dispatch, and authorized records-system work across agencies.

Applicants should have a high school diploma or equivalent, strong typing, and clear radio communication skills, with the ability to learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Clear radio communication

Jurisdiction geography knowledge

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking Police Dispatchers to support law enforcement by receiving requests for assistance and maintaining reliable communications with officers. Duties may include telephone call taking, radio dispatch, and authorized records-system work across agencies.

Applicants should have a high school diploma or equivalent, strong typing, and clear radio communication skills, with the ability to learn jurisdictional geography.