Police Dispatcher: 24/7 Emergency Communications Pro

Public Safety Dispatch Network; Palo Alto (CA); On-site; USD 52,000 - 90,000; Full time

Job summary

Public Safety Dispatch Network in Palo Alto seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

Dispatchers may perform telephone call taking, radio dispatch, and records-system duties, documenting locations, descriptions, and hazards, and assigning calls to officers based on priority. A high school diploma is commonly required, with training provided.

Qualifications

• High school diploma or equivalent; entry training may be provided.
• Typing accuracy, clear radio communication, and learning jurisdiction geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communications

Multitasking

Geography knowledge

Clear communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Palo Alto seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

Dispatchers may perform telephone call taking, radio dispatch, and records-system duties, documenting locations, descriptions, and hazards, and assigning calls to officers based on priority. A high school diploma is commonly required, with training provided.