Police Dispatcher - 24/7 Critical Communications

Regional 911 Intake Solutions; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions is seeking police dispatch opportunities in Sabana Grande to support law enforcement operations by handling emergency and nonemergency calls and coordinating with officers to provide timely, accurate information.

The role may involve night shifts, weekends, holidays, rotating schedules, and overtime; confidentiality and security training are essential. A high school diploma is commonly required, with possible on-the-job training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately and understand spoken information.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High School Diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking police dispatch opportunities in Sabana Grande to support law enforcement operations by handling emergency and nonemergency calls and coordinating with officers to provide timely, accurate information.

The role may involve night shifts, weekends, holidays, rotating schedules, and overtime; confidentiality and security training are essential. A high school diploma is commonly required, with possible on-the-job training.