Police Dispatcher — 24/7 Critical Communications

Regional 911 Intake Solutions; Avoca (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave

Retirement plans

Job summary

Regional 911 Intake Solutions in Avoca, WI seeks police dispatchers to support law enforcement operations by taking calls, dispatching officers, and maintaining reliable communication systems. Requires accuracy in documenting locations and incidents and coordinating with agencies.

The role involves constant monitoring of radio traffic, updating incident information, and ensuring proper records handling. Training is provided as needed, with shift work and potential overtime depending on staffing.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level.
• Ability to type accurately and quickly; strong listening and comprehension skills.
• Good communication over radio and telephone; knowledge of local geography helps prioritization.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns as needed.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Geography

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Avoca, WI seeks police dispatchers to support law enforcement operations by taking calls, dispatching officers, and maintaining reliable communication systems. Requires accuracy in documenting locations and incidents and coordinating with agencies.

The role involves constant monitoring of radio traffic, updating incident information, and ensuring proper records handling. Training is provided as needed, with shift work and potential overtime depending on staffing.