Police Dispatcher

Regional 911 Intake Solutions; Tacoma (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions is seeking qualified police dispatchers to support law enforcement operations in Washington. The role involves receiving emergency and nonemergency requests, documenting locations and hazards, and coordinating with officers and neighboring agencies.

Training may be provided for entry-level candidates with strong communication skills. Dispatchers work at a communications console, typing accurately and maintaining clear radio and phone communication.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level.
• Must be able to type accurately and communicate clearly over radio and telephone.
• Ability to learn jurisdictional geography and operate related information systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and follow-up requests for assistance.
• Relay updates on incidents and safety concerns to officers and supervisors.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing accuracy

Clear radio communication

Multitasking

Education

High School Diploma or equivalent

Job description

Police Dispatcher Opportunities in Fife

Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties. Dispatchers help officers understand what is happening before they arrive. Accurate locations, descriptions, safety information, and timely updates are essential parts of the work.

Duty Location

{airport_name}, Fife, WA

Employer

The hiring law enforcement or communications agency identified in the official vacancy

Pay

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Schedule

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Appointment Type

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Who May Apply

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Application Deadline

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Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.

What You May Do

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications. Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

General Conditions of Employment

Meet agency-specific age and employment eligibility requirementsSuccessfully complete the required background investigationPass applicable typing, listening, multitasking, or dispatch aptitude assessmentsComplete additional screening when required by the employerMaintain required dispatch and records-access qualificationsComply with confidentiality, security, and professional-conduct standards

Work Environment and Physical Requirements

Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.

Benefits

Depending on eligibility, benefits may include medical, dental, and vision coverage; retirement plans; paid leave; employee-assistance resources; and continuing education. Premium pay and other provisions vary by agency and employment agreement.